Maintenance Technician

Maintenance Technician – Steward + Helm

Join to apply for the Maintenance Technician role at Steward + Helm
. The position is full‑time and focuses on maintaining and repairing the physical elements of apartment communities.

Steward + Helm is part of a larger movement dedicated to enhancing lives by creating exceptional living environments. We transform apartment communities with significant investments, turning them into comfortable, high‑quality residences that enrich both residents and surrounding neighborhoods. Our core expectation is to embrace stewardship, characterized by trust, intentionality, and diligence.

• Skill‑Building & Development – Empowerment to grow trade expertise or advance career.
• Hands‑On, Impactful Work – Direct improvement of resident quality of life.
• Supportive Team Environment – Collaboration and communication with experienced professionals.
• Competitive Compensation & Benefits – Recognition and reward for skills and reliability.

The Service Technician maintains and repairs physical elements to meet company standards and legal requirements. Responsibilities include diagnosing and addressing HVAC, electrical, plumbing, carpentry, drywall, exterior structures, and household appliances. The technician supports the Resident Service Director with preventative maintenance and apartment make‑readies, delivering high‑quality customer service.

• Perform repairs and maintenance on HVAC systems, electrical wiring, plumbing fixtures, appliances, drywall, carpentry, flooring, exterior structures, and other essential property components.
• Monitor, prioritize, and complete service requests while ensuring high levels of customer satisfaction.
• Assist in apartment make‑readies, ensuring all units meet company standards for move‑ins.
• Work alongside the Resident Service Director to implement preventative maintenance programs and ensure compliance with safety protocols.
• Repair and replace apartment materials or address maintenance requests, including HVAC, electrical, plumbing, carpentry, drywall, interior and exterior structures, appliances, and apartment make‑readies.
• Paint interior and exterior structures, repair sheetrock, and woodwork with carpenter's tools.
• Respond promptly to all on‑call pages/requests.
• Maintain property curb appeal by regularly picking up grounds and ensuring clean, well‑kept exteriors.

• Maintain and organize tools, equipment, and maintenance supplies in accordance with company policies.
• Assist in inventory tracking and recommend improvements to enhance repair efficiency.
• Ensure that all required logs, paperwork, or checklists related to inventory tracking or hazardous chemicals are completed.

• Ensure all maintenance activities are completed following safety standards and company guidelines.
• Complete necessary documentation, logs, and checklists related to maintenance tasks and inventory tracking.
• Report any maintenance issues and concerns to the supervisor in a timely manner.

• Physical Demands:
  Stand, walk, sit, use tools or controls, reach with hands and arms, and communicate effectively. Occasionally lift/move up to 25 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work Environment:
  Noise levels are generally moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• High School Diploma or GED required.
• Minimum of 2 years of experience in residential or commercial maintenance or related fields.
• HVAC or EPA Certification required.
• Valid Driver’s License.
• Ability to work a flexible schedule, including weekends, special events, and on‑call shifts.

• Professional appearance and demeanor.
• Ability to multitask and adapt to a fast‑paced environment.
• Expertise in maintenance areas, including pools, landscaping, plumbing, electrical, and HVAC.
• Strong customer service orientation and communication skills.
• Commitment to promoting safety and adhering to established safety protocols.
• Attention to detail and quality, ensuring work meets procedural and company standards.

• Medical, Dental, and Vision Insurance – comprehensive coverage.
• 401(k) Plan – competitive company match.
• Paid Time Off (PTO) – 22 days annually.
• Paid Holidays – 15 paid holidays throughout the year.
• Competitive Market Pay – salaries reflect skills and experience.

Join us and experience a work environment that values and invests in its people!