SR Field Rental Tech

Position Purpose

The Sr Field Rental Technician is an experienced, highly skilled mobile repair technician performing repairs on many types of rental construction equipment. Equipment types include earthmoving, aerial, landscaping, and material handling. Majority of repairs will be on a jobsite or in a mobile environment. Repairs range from general repairs and maintenance up to more complex repairs on hydraulic, electrical and diesel engines.

This position reports directly to the Rental Repair Supervisor, supports overall service efforts, and primarily repairs and services customers with repair needs in the field. The Sr Field Rental Tech will teach and train other associates, pass on in‑depth repair knowledge, and be on call with a rotating schedule including nights and weekends. Other duties may be assigned by the Rental Repair Supervisor.

• 10% Communicate Operating Procedures – Provides expert knowledge to all Rental associates and customers on proper operation of equipment and standard operating procedures.
• 70% Diagnose, Maintain and Repair Equipment – Diagnose, maintain and repair all components of the machine, including gas and diesel engines, hydraulics, electrical systems, fuel systems, and brake systems.
• 10% Document Work – Document all work performed on tablet technology, including completion of work orders to capture parts usage and labor, performing parts inventory counts, and performing aerial lift inspections per required checklist.
• 5% Operate Forklift – Safely operates forklift to load, unload, and move equipment and materials in the shop and yard.
• 5% Proper Storage and Disposal of Materials – Follows safety protocol, includes proper storage of supplies and fuel, proper disposal of waste oils and fluids, and proper lifting and moving of materials and equipment.

• Reports to Rental Repair Supervisor
• Has 0 Direct Reports

• Typically requires overnight travel less than 10% of the time.

• Must continuously stand or walk and regularly lift/handle/carry material or equipment of moderate weight (8‑20 pounds).

• Usually in a comfortable environment with regular exposure to dust, fumes, or odors causing moderate physical discomfort.

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Experience and ability to perform advanced troubleshooting and repairs on electrical systems, hydraulic systems, and diesel engines.
• Ability to read and understand detailed schematics to determine source of mechanical failure.
• Ability to read technical and service manuals.
• Competent in using tablet and computer technology to document service work.
• Ability to consistently and accurately document work performed.
• Good communication and organization skills.
• Ability to multi‑task, prioritize, and work efficiently.
• Ability to work independently.
• Experience, ability and desire to provide excellent customer service.
• Ability to safely lift 80 lbs minimum.
• Ability to operate in extreme outdoor working conditions.
• Requires a valid driver's license with a safe driving record, including passing a road test and obtaining a DOT medical certificate.
• Must be at least age 21 to drive in a CMV capacity.
• Working knowledge of handheld technology (smartphone, laptop, tablet).

• Working knowledge of Microsoft Office Suite.
• Demonstrated ability to collaborate and work effectively with cross‑functional teams.
• Demonstrated project management skills.
• Excellent written and verbal communication skills.
• Resides within 45 miles of target city (ROF location).
• 5+ years of road tech experience in the equipment rental industry.
• Ability to self‑direct and work independently.
• Maintain a professional appearance and provide a positive company image.
• Able to adapt to unforeseen circumstances, including weather, traffic, and business needs.
• Effective in organization, prioritization, problem solving, and troubleshooting skills.

• High school diploma and/or GED.

• No additional education.

• 5 years.

• No additional years of experience.

• None.

• None.

• None.

• Action Oriented
• Being Resilient
• Business Insights
• Courage
• Decision Quality
• Manages Ambiguity
• Collaborates
• Ensures Accountability
• Situational Adaptability
• Values Differences
• Communicates Effectively
• Customer Focus