HVAC Field Service Manager

Texas Air Systems has been shaping the HVAC landscape in Texas for over four decades. With 500+ team members and seven offices statewide, we partner with over 60 leading manufacturers to deliver custom, high-performance solutions that stand the test of time. This role as HVAC Field Service Manager involves leading service and installation teams, managing quality and customer relationships, and ensuring effective field operations across multiple sites.

• Assist Area Service Manager with supervision and management of commercial service work and installations
• Assist in the mentoring, training and support for field Service Technicians and Service Coordinators
• Actively contribute to developing best practices and standard operating procedures
• Dedicated to continuous improvement in quality, cost, communication and to building long-term relationships internally and externally

• Complete timely and accurate status reports on all jobs
• Responsible for collecting all service technician job write ups by the end of each day
• Promote company policies and philosophies to all technicians and customers while on job location
• Promptly investigate, report, and take any immediate required attention to mitigate any customer complaints or service issues on all assigned jobs
• Promptly communicate to all Service Technicians, Service Coordinators, Area Service Managers and Project Managers any service issues on job or special cases that warrant their attention to complete project
• Perform electrical and mechanical inspection and maintenance on equipment to ensure peak performance
• Perform specific preventative maintenance including belt adjustments, oiling, greasing and cleaning of equipment
• Use experience and technical skills with preventive maintenance and system operations to determine service requirements
• Ability to interpret engineering drawings in reference to layout, location and operation of the system(s)
• Represent the company in a positive manner to other trades, contractors and owners
• Advises owner/representative of preventive maintenance inspections performed and corrective actions to be taken
• Suggest additional services that are beneficial to customer
• Works in a team-based environment to share information and workload while ensuring customer satisfaction
• Must work in a safe manner on a daily basis and ensure that all safety measures are taken at all times
• Performs other duties as assigned
• Flexibility to work overtime/weekends, as required

• High School Diploma or equivalent
• Must have valid driver’s license with good driving record
• Must have current HVAC certification and OSHA 10 Training and typically 15+ years’ experience working as a Service Technician in a commercial environment
• Ability to work independently & supervise others
• Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad)
• Electrical knowledge required and EPA Certification Preferred (i.e. HVAC Journeyman, Boiler Operator, Gas Installer, etc.)
• Experienced with multiple manufacturer software systems (i.e. ABB, Wattmaster, MCS, Trane, Carrier, JCI)
• Ability to work in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, risk of electrical shock (high voltage), climbing/working at elevated heights, etc.
• Must be able to climb, crawl, stoop, kneel and must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds
• Ability to work independently with minimal supervision and balance requirements of multiple and varied duties

Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability Ability to…