Account Representative; Aerospace & Defense | Fort Worth, TX

Our growing company is in need of an Account Representative. The Account Representative sells company products and services primarily via telephone and e‑mail. Works in conjunction with Field Sales Representatives, Product Management, and Sales Management to increase customer penetration and sales opportunities. Success is measured by meeting defined sales objectives and performing all duties with a high ethical standard and exceeding all customer requirements.

Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization!

• Sells Aerospace/Defense and Commercial products and services offered by TTI. This includes, but is not limited to, product lines, supply chain programs, quality, and value‑added services. Success is attained by building influential relationships and tailoring the sales approach to meet the customer’s needs. Performance is measured through monthly sales reporting, quality objectives and regular management reviews.
• Provides price and delivery quotes within customer timeline to customers within assigned geographic territory by working with the branch or corporate product manager and the manufacturers to get the most competitive pricing. The Account Reps success is measured by achievement of sales and gross profit objectives.
• Processes the customer’s order by entering it into the sales database for quote processing and delivery schedules. Requires eye for detail, proof‑reading for accuracy, and maintaining quality expectations. Failure to process and review in a timely manner can result to a loss of parts and lead time with factories. This is measured by your customers on‑time delivery and RMA rate.
• Expands product knowledge by utilizing all resources including product literature, factory representatives, product managers, sales managers and other sales representatives to be able to discuss product options with customers and sell TTI strengths.
• Participates in the TTI Total Quality process by following defined policies and procedures to maintain efficient sales cycle, following logical and systematic approaches, while the goal being to reduce sales errors and uphold quality to the highest level. This is measured by how many lines are shipped per sales person and determined how many lines were on time and cross‑checked for errors.
• Provides management with information regarding sales, marketing techniques, new products and market strategy by preparing forecast and activity reports on account territory.
• Participates and attends sales calls with Field Sales Representatives to develop sales relationship and trust with the customer and TTI. Increased sales are the result of good relationship sales.
• If performing duties as a designated quality representative, processes and resolves discrepant issues identified within the job function in an expeditious manner by researching the issue, determining appropriate resolution and by providing disposition for nonconforming product to the appropriate parties.
• Performs other related duties as assigned.

• Bachelor’s degree with one to three years of sales experience preferred, or an equivalent combination of education, sales and/or customer support experience that provides the required knowledge, skills and abilities.
• Sales experience supporting Aerospace/Defense customers is also preferred.

• Exhibits exceptional knowledge of company products and services.
• Demonstrates persuasiveness, tenacity and strong selling skills.
• Possesses excellent verbal and written communication skills, including excellent presentation skills.
• Exhibits strong analytical, problem solving and negotiation skills.
• Must be organized and able to prioritize and manage multiple tasks.
• Ability to calculate discounts, commissions, proportions and percentages.
• Ability to write reports and correspondence proficiently and…