Sales Solutions Manager

Overview

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. We are seeking a motivated Sales Solution Manager to join our dynamic team.

As a Sales Solution Manager, you will play a vital role in driving sales growth by developing and implementing effective sales strategies, managing key accounts, and ensuring customer satisfaction.

• Trusted Advisor responsible for promoting and maintaining McKesson's products, programs and/or services via telephone to current McKesson customers through relationship building. Promote/sell weekly specials, promotions, and new generics. Meet established monthly goals by maintaining current accounts. Detail, negotiate, and sell products and programs to assigned stores. Detail, prebook, and sell products and programs as assigned by management. Gather, validate, and provide competitive market and price information to management.
• Partner with Outside Sales Managers by increasing sales volume and program compliance through account penetration, as well as providing support in rebate reports, waivers, price comparison and securing new business. SSM communicates with Outside Sales Manager on a weekly basis to discuss territory.
• Utilizes strategic probing and analyzes multiple market factors such as price changes, loss of exclusivity notifications, price comparisons, raw material shortages, customer service level, leakage reports, overstocks, One Stop programs changes, to anticipate/identify customer problems/needs and recommends appropriate solution to assist customers in formulating strategy and direction. Has the ability to create unique customer contacts by presenting additional valuable information that directly relates to a customer’s purchase history outside of marketing-generated campaigns.
• Uses several systems or applications to perform and document customer interaction. Each system is used to help the ISM manage their customer accounts including SAP, SAP CRM, PEGASUS and , CV, ERMA, Outlook Office Suite 2016, Cisco and McKesson Connect.
• Keep up to date on industry and product changes by accessing tools and resources such as McKesson Center for Learning, Center for Sales Excellence, FETCH, One Stop Newsletter and Generics Connect SharePoint, Tableau, Verint, McKesson Connect, , Actionable Compliance Dashboards and other newsletters.

Typically, minimum 0-2 years of relevant experience. May have degree or equivalent.

• 2+ years of sales, account management, or customer service experience
• Excellent verbal communication skills
• Self-motivated and driven to meet or exceed objectives
• Ability to identify individual customers  needs and provide tailored solutions
• Team player and adaptable to a changing environment
• Proficient in MS Office

• Pharmaceutical industry experience a big plus
• Call center experience a plus
• Demonstrated history of leadership within a team environment
• Ability to maintain knowledge of pharmaceutical industry products, trends and processes
• Effectively communicate product, price, promotion and procedure information to customers and field sales managers
• Participate on cross functional process improvement teams
• Capable of understanding and interpreting data to determine customer needs
• Self-starter that requires little direction
• Ability to operate in a fast-paced, dynamic business environment
• Ability to analyze communications and manage timelines
• High level of professionalism, problem-solving skills, accountability, and a customer-focused approach

Environment (Office, warehouse, etc.)

• Traditional office environment.
• Flexibility works schedule based on territory:
  Monday thru Friday, 7:00am – 7:00pm CST

(Lifting, standing, etc.)

General Office Demands

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including…