Account Representative-Launch | Early Career Program - Orlando, FL

Overview

As part of the TTI Inc. Career Launch Program, the Account Representative (Launch) will attend and participate in an intensive training program to gain knowledge through classroom and practical hands-on application in the Corporate office (North Fort Worth, TX). After completion of the program, the Account Representative (Launch) will transition into the Sales organization and be based in one of our branch office locations.

The Account Representative (Launch) sells company products and services via telephone, internet, e-mail, and fax. Works in conjunction with Field Sales Representatives, Product Management, and Sales Management to increase customer penetration and sales opportunities. Success is measured by meeting defined sales objectives and performing all duties with a high ethical standard and exceeding all customer requirements.

Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical, and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia. Join a winning team in a growing global organization!

• Sells products and services offered by TTI, including product lines, AIM programs, quality, and value-added services. The sale is attained by building relationships and tailoring the sales approach to meet and inquire on the customers needs. This is measured through monthly sales reporting, quality objectives and regular management reviews.
• Provides price and delivery quotes within customer timeline to customers within assigned geographic territory by working with the branch or corporate product manager and the manufacturers to obtain the most competitive pricing by using telephone, fax and email. The Account Reps success is measured by booking the business at the highest gross profit margin.
• Processes the customer’s order by entering it into the sales database for quote processing and delivery schedules. Requires eye for detail, proofreading for accuracy, and maintaining quality expectations. Failure to process and review in a timely manner can result in a loss of parts and lead time with factories. This is measured by customer on-time delivery and RMA rate.
• Expands product knowledge by utilizing all resources including product literature, factory representatives, product managers, sales managers, and other sales representatives to discuss product options with customers and sell TTI strengths.
• Participates in the TTI Total Quality process by following defined policies and procedures to maintain efficient sales cycle, following logical and systematic approaches, with the goal of reducing sales errors and upholding quality to the highest level. This is measured by how many lines are shipped per salesperson and how many lines were on time and crossed checked for errors.
• Increases customer account base by compiling a list of prospective customer leads from various sources and making cold calls. The number of new customers should grow based on this activity.
• Provides management with information regarding sales, marketing techniques, new products, and market strategy by preparing forecasts and activity reports on account territory.
• Participates in and attends sales calls with Field Sales Representatives to develop sales relationships and trust with the customer and TTI. Increased sales are the result of good relationship selling.
• If performing duties as a designated quality representative, processes and resolves discrepant issues identified within the job function in an expeditious manner by researching the issue, determining appropriate resolution and by providing disposition for nonconforming product to the appropriate parties.
• Performs other related duties as assigned.

• Bachelor’s degree with 0 to 2 years of experience in sales, customer service, or a related field (internship experience accepted).
• Candidates must have graduated from a bachelor’s degree program within the past two years of the start of the Launch program.

• Exhibits…