Consultant, FAC in Residence
Listed on 2026-01-23
-
Sales
Retail Sales -
Retail
Retail Sales, Customer Service Rep
Job Title
Consultant, FAC in Residence at Saks Global
Job OverviewUnder direction of the Fifth Avenue Club In Residence Manager, the Consultant will drive the personal shopping business by providing outstanding service in an exclusive space, establishing new Saks Fifth Avenue accounts, and driving overall Fifth Avenue Club In Residence sales volume.
Responsibilities- Maintain a high level of customer service and develop client relationships.
- Initiate and utilize Club events to recruit new clients, increase sales, and develop existing clients.
- Proactively generate and share ideas to maximize sales and achieve or exceed goals.
- Use Saks Fifth Avenue’s online clientele resource tools to record and maintain client information and preferences.
- Source product for client appointments through Saks Fifth Avenue’s inventory networks including flagship stores, the digital “endless aisle,” and distribution centers.
- Engage with clients and perform basic alteration fittings with guidance and training from the Alterations Director.
- Maintain a consistent digital presence to attract new clientele through traditional and social media selling.
- Act as a community and brand ambassador on behalf of Saks Fifth Avenue.
- Perform ad hoc responsibilities as needed.
- Minimum of 3 years retail experience in a customer‑focused luxury sales environment.
- A passion for luxury fashion and lifestyle.
- Experience working with sales quotas and comfort meeting sales targets in a commission‑based selling environment.
- An established network and/or client base on multiple social media platforms, and the ability to drive business digitally through content creation.
- Out‑of‑the‑box thinker who generates a variety of approaches to problem solving and drives business with an entrepreneurial approach.
- Excellent networking, relationship, and customer‑service skills.
- Strong community ties and local market relationships.
- Direct, diplomatic, good listener, and able to gain trust quickly.
All eligible full‑time Associates receive a benefits package that includes medical, vision, and dental coverage, along with an amazing Associate discount. The culture promotes a healthy, fulfilling work/life balance and offers career advancement opportunities across retail, supply chain, digital, and corporate functions.
Equal Opportunity Statementis an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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