Quality Controller – Signage, Digital & Architectural Products

Quality Controller – Signage, Digital & Architectural Products

Join to apply for the Quality Controller – Signage, Digital & Architectural Products role at Pattison .

• Conduct in-process and final inspections of signage and architectural products before shipping.
• Verify that each unit matches design specifications, client requirements, and installation drawings.
• Identify, document, and report any deficiencies, defects, or deviations from standards.
• Approve or reject products based on established quality criteria.

• Investigate the root cause of non-conformities using structured problem-solving methods (e.g., 5 Whys, Fishbone Diagram).
• Collaborate with Production, Design, and Installation teams to implement corrective and preventive actions.
• Maintain a non-conformity log and track the effectiveness of corrective measures.
• Recommend process or material changes to eliminate recurring quality issues.

• Develop and implement a department-to-department quality sign-off process, ensuring that each department verifies and approves work before passing it forward.
• Ensure all work meets project specs, documentation requirements, and visual standards.
• Train department leads and staff on handover inspection criteria and the importance of internal quality assurance.

• Ensure products are fully compliant with installation requirements to minimize on-site adjustments, modifications, or delays.
• Provide clear installation notes or flags when special handling or sequencing is needed.

• Propose and lead quality improvement projects to reduce non-conformities and rework.
• Provide quality awareness training for production staff, covering:
• Specification compliance.
• Common defects and how to prevent them.
• Importance of first-time-right production.
• Stay up to date with industry best practices in signage and architectural fabrication quality.

• Reduction in non-conformities per month.
• Reduction in rework hours and re-shipping costs.
• Percentage of products passing final inspection without defects.
• Number of installation site issues reported.
• Employee compliance with handover sign-off process.

• Experience in manufacturing quality control, ideally in signage, architectural products, or related industries.
• Training or certification in quality management (e.g., ISO 9001, Six Sigma, or equivalent).
• Strong knowledge of fabrication processes, materials, and finishing techniques.
• Skilled in reading and interpreting technical drawings.
• Proficient in root cause analysis and corrective action planning.
• Strong communication skills to work effectively across departments.
• Ability to work independently and take initiative.

• Authority to stop production or shipment of products that do not meet quality standards.
• Authority to request rework or adjustments before release.
• Authority to recommend changes in processes or materials to improve quality outcomes.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Quality Assurance
• Industry: Facilities Services

Fort Worth, TX (local postings may appear) – salary information varies by location and experience.