Operations Manager

Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions‑based, innovative, and always ready to take on new challenges. This is our company ethos and it is also reflected in our people. Refresco is at the cutting edge of a fast‑moving industry because we have passionate people pushing the boundaries of what’s best.

The Manager Operations is responsible for the entire manufacturing plant operations. Directs the plant through supervision, sharing information, taking or directing corrective action as required, and recognizing achievements.

• Adhere to and ensure compliance to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and wear the required personal protective equipment (PPE) while in the warehouse or production areas.
• Adhere to and ensure compliance to food quality and food safety as per quality standards and/or Safe Quality Food requirements.
• Lead and direct the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination.
• Provide training, direction and instruction and conduct performance evaluations.
• Provide guidance and training on work standards and expected outcomes.
• Be accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations.
• Direct and coordinate the activities of the Plant and establish and maintain budget control for area of scope.
• Develop the team and continuously improve performance by setting clear and challenging goals and objectives.
• Operate the plant in accordance with corporate and plant policies, customer requirements, and approved budgets.
• Participate in the development of the annual department budget and strategic long‑term planning.
• Communicate plant production related requirements and solutions to the relevant departments.
• Analyze plant results and discuss areas of concern with the management team.
• Conduct plant production meetings with plant employees and salary employees.
• Observe operating departments regularly to ensure quality of production and adherence to sanitation and safety standards.
• Ensure fulfillment of customer orders within the specifications of quality, quantity and cost.
• Manage the assigned business metrics including yield, labor efficiency, and overhead expenses.
• Demonstrate leadership to ensure consistent quality of work.
• Maintain effective communication of expectations and goals throughout the plant environment.
• Develop and communicate business impact with weekly, monthly, and quarterly performance reports and presentations. Make regular presentations to the Management team on performance.
• Ensure compliance to all OSHA and environmental regulatory and corporate standards. Investigate and identify root causes of any non‑compliance.
• Be accountable for a safe working environment through the development of strategies focused on accident reduction as well as energy and waste minimization.
• Oversee effective deployment of human resources throughout the plant and ensure the correct administration of the collective Bargaining Agreement, if applicable.
• Review the SQF Annual Review checklist with Management.
• Jointly be responsible for site security/Food defense and product quality.
• Be a key member of the Business Continuity Team: decision making, oversight and investigating actions arising from a crisis management incident.
• Represent the company in a positive manner at all times.
• Act as the back‑up Plant Manager as needs arise.

• Proven leadership experience in a…