Commercial Parts Pro Store

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The role is responsible for the profitable growth of the commercial business through customer retention and growth. It partners with the GM to manage team members and requires expert knowledge of automotive systems and parts. The role can source from special order, FDO, second source, etc.,

and directs drivers to ensure timely and accurate delivery. This is a full‑time position.

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for team members
• Collaborate with GM on coaching and developmental needs for team members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 or equivalent certification
• Advanced solution, project and product quality recommendation skills
• Advanced selling skills for commercial customers
• Ability to multitask and remain organized

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); effective communication with customers, peers, and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately (addition, subtraction, multiplication, division) in all units of measure
• Use Microsoft Word and Excel effectively
• Strong organizational skills
• Understand commercial profitability concepts (competition, market opportunities, customer prioritization)
• Work an assortment of days, evenings, and weekends as needed

A minimum of 3 years of prior automotive parts experience is preferred.

Proven sales ability with past experience in fulfillment of customer transactions.

Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.

High school diploma or general education degree (GED).

ASE Certification Preferred, But Not Required.

The employee will predominantly be walking or standing, must be able to talk, hear, and use hands and fingers. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

The work environment is primarily indoors, with occasional outdoor exposure to weather. Employees may be exposed to moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical shock, explosions, and vibration. Noise level is usually moderate.

Position is eligible for sales commission based on individual or store performance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state, or local protected class.