Pre-Litigation Case Manager - Personal Injury Law Firm

The Pre-Litigation Case Manager is a key role responsible for managing personal injury cases from the initial client intake through the pre-litigation phase. This position involves working closely with clients, legal teams, and external parties to ensure efficient case progression and client satisfaction.

• Client Communication
  • Serve as the primary point of contact for clients during the pre-litigation phase
  • Communicate regularly with clients to provide case updates, gather information and address inquiries
• Case Evaluation
  • Conduct detailed reviews of personal injury cases to assess liability, damages, and potential legal strategies
  • Work closely with attorneys to develop case strategies and action plans
• Document Management
  • Organize and manage case documentation, including medical records, police reports, and other relevant evidence
  • Ensure all required documents are obtained and properly maintained
• Insurance Communication
  • Communicate with insurance companies, opposing parties, and other involved entities to negotiate settlements and resolve pre-litigation matters
  • Coordinate the exchange of information between parties involved in the case
• Medical Records Coordination
  • Request, review, and organize medical records and bills related to clients  injuries
  • Collaborate with medical providers to obtain necessary documentation
• Client Advocacy
  • Advocate on behalf of clients to ensure their rights and interests are protected during the pre-litigation process
  • Work towards fair and timely resolutions for clients
• Settlement Negotiations
  • Engage in settlement negotiations with insurance adjusters to achieve favorable outcomes for clients
  • Present comprehensive demand packages supported by relevant documentation
• Case Progression Tracking
  • Utilize case management systems to track and document case progression
  • Provide regular updates to attorneys and other stakeholders on case status

• Previous experience as a Case Manager or similar role in personal injury law
• Knowledge of personal injury law, case management processes, and pre-litigation procedures
• Strong negotiation and communication skills
• Detail-oriented with excellent organizational and time management abilities