Servicing Account Manager

Senior Account Manager, Private Client Group

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HUB International is a global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 650 offices across the United States, Canada and Puerto Rico with more than 20,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs.

We are a company dedicated to superior customer service with employees committed to adding value to every client activity.

• Manage a sophisticated book of personal lines business for affluent individuals and families, exercising independent judgment, autonomy, and decision‑making.
• Conduct annual account reviews and client meetings to assess coverage adequacy, identify exposures, and recommend program enhancements.
• Collaborate closely with Producers and internal HUB colleagues on all aspects of client service, marketing, and renewals while adhering to HUB’s best practices and procedures.
• Oversee preparation, documentation, and processing of all policy transactions with accuracy and attention to detail.
• Develop a deep understanding of each client’s insurance objectives and critically analyze insurance plans to ensure suitability and comprehensive protection.
• Serve as the primary liaison between clients and carriers, proactively resolving service, billing, and claims issues.
• Identify opportunities for program improvement, account rounding, and cross‑selling to enhance client relationships and support departmental growth goals.

• 5+ years of experience in Personal Lines Account Management, with at least 3 years in the high‑net‑worth or Private Client segment.
• Experience with high‑net‑worth insurance carriers such as Chubb, PURE, Private Client Select, Cincinnati, Berkley One, and Vault.
• Proven ability to manage complex insurance portfolios, including admitted and non‑admitted policies, with discretion and professionalism.
• Strong technical knowledge of personal lines coverages and endorsements.
• Exceptional communication, interpersonal, and problem‑solving skills.
• Proficiency in Microsoft Office and agency management systems (preferably Applied Epic).
• Ability to work collaboratively in a fast‑paced, team‑oriented environment.
• Current Texas General Lines – Property & Casualty license required.
• High School diploma or equivalent; AA and/or college degree preferred.

Department:
Account Management & Service

Required Experience:

5‑7 years of relevant experience

Required Travel:
Negligible

Required

Education:

High school or equivalent

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRe This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.