Manager - Information Technology; Mobile Technology; Civil Service

Position: Manager - Information Technology (Mobile Technology) (Civil Service)
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** Job Summary
** Provides the coordination, planning, scheduling, development, acquisition, and maintenance of city-wide computer application systems such as: payroll, police and fire dispatch and 9-1-1 systems, and water billing; manage the 24 hour/day, 365 day/year operation of the Data Processing Center; or plan, acquire, and manage all internally and externally-developed mainframe, LAN, WAN, and PC operating software.
** Job Description
**** Overview
* * The Manager-Information Technology manages, oversees, and provides oversight for the development, coordination, implementation, and completion of the Information Technology resources, equipment, configuration, instrumentation, and operation.
** Essential Functions
**** 1
* * Manages activities of technical staff, supervisors, radio technicians, and other contractors performing information technology services in the Mobile Technology Center for the City and its departments; develops guidelines, procedures, policies, rules, and regulations and oversees budget and completion.
** 2
* * Identifies needed areas of change and makes recommendations to improve operations; directs, supervises, and manages others to implement corrective action.
** 3
* * Performs equipment assessments and evaluations; monitors and oversees technical staff performing work on various projects, equipment, and instrumentation; works with staff to ensure activities remain on budget and on schedule with limited impact or disruption of services and communications.
** 4
* * Reviews and evaluates plans, activities, and work; engages with technicians on current configuration or instrumentation troubleshooting; provides expertise, direction, and management to ensure smooth communications and consistent operational functionality of all equipment and general information technology applications.
** 5
* * Plans, assigns, delegates, and manages the work of subordinate staff; participates in hiring, manages work quality, delivers performance feedback, and manages payroll activities.
** 6
* * Establishes short-, mid- and long-term goals and objectives; develops and approves schedules, priorities, and standards for achieving goals; and directs evaluation activities.
** 7
* * Oversees the preparation of management and productivity reports and studies; manages and oversees billing, procurement activities, and equipment management.
** 8
* * Serves as primary point of contact on configuration, programming or other information technology projects; meets with customer representatives regularly on project status to provide effective coordination, facilitation, and completion; analyzes business problems and makes recommendations for adjustments, purchases, and other information technology solutions.
** 9
* * Performs any and all other work as needed or assigned.
** Knowledge and Skills
**** 1
* * Knowledge of local, state, and federal laws and regulations.
** 2
* * Ability to manage Information Technology activities to ensure effective operations.
** 3
* * Ability to establish and obtain operating goals and objectives.
** 4
* * Ability to devise solutions to administrative problems and to plan, assigns, and/or supervises the work of others.
** 5
* * Ability to develop and evaluate administrative polices and procedures.
** 6
* * Ability to disseminate information through the preparation concise reports.
** 7
* * Ability to supervise and manage a staff, assign work, and give performance feedback.
** 8
* * Ability to administer budget.
** 9
* * Communicating effectively verbally and in writing.
** 10
* * Establishing and maintaining effective working relationships.
** MINIMUM QUALIFICATIONS
***
* EDUCATION:

*** Bachelor's degree in Computer Science, Information Technology or Business Field.
*
* EXPERIENCE:

*** Seven (7) years of combined project management experience and four (4) or more of the following:
* Managing cross-functional teams
* Developing and implementing business application and technology solutions
* Assessing enterprise and/or…