Business Solution Architect

What’s the scope of this role?

The Business Solution Architect is accountable to lead design, architecture and support delivery of end-to-end telecom solutions aligned with business strategy and digital transformation initiatives. The role bridges business requirements and technical implementation across OSS/BSS ecosystems, including CRM, Billing, Charging, Order Management, Inventory, and Network Systems.

The ideal candidate will have strong domain expertise in telecom operations, system integration, and digital BSS/OSS transformation programs.

• Design end-to-end OSS/BSS architecture aligned with business and IT strategy.
• Translate business requirements into scalable and robust technical solutions.
• Ensure solutions comply with TM Forum Frameworx (eTOM, SID, TAM).
• Provide high-level and low-level design documentation (HLD/LLD).

• Work closely with Business, IT, and Operational managers on the customer side and at the Director/VP level.
• Conduct requirement workshops and solution discussions.
• Present solution proposals to executive stakeholders.
• Support RFP/RFI responses and solution estimations.
• CRM
• Product Catalog
• Order Management (OM)
• Charging Systems (OCS)
• Mediation
• Inventory Management
• Network Management Systems
• Support digital transformation initiatives (cloud-native BSS, API-led architecture).

• Guide development and integration teams.
• Perform solution reviews and architecture validations.
• Identify risks and mitigation strategies.
• Support UAT and production deployments.

• Experience with leading telecom vendors (Amdocs, Ericsson, Nokia, Netcracker, Oracle, Huawei, Accenture, Produpt, Cap etc.)
• Exposure to Digital BSS transformation programs

• Strong knowledge of Telecom OSS/BSS architecture.
• Understanding of prepaid/postpaid billing systems.
• Experience in Order-to-Cash (O2C) and Trouble-to-Resolve processes.
• Familiarity with 4G/5G architecture and digital services.

• API-first and Microservices architecture
• Middleware/ESB
• Database technologies
• Knowledge of Dev Ops and CI/CD pipelines

• TOGAF (preferred)
• ITIL knowledge

• Strong communication and stakeholder management skills
• Ability to influence cross-functional multi-country teams
• Strong analytical and problem-solving skills
• Leadership and mentoring capabilities

Who is Netcracker Technology?

We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization, and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

Please submit a detailed CV and fill out all the fields in the form.