Analyst​/Senior Analyst, AACU Information Security

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Feel free to enrich both your personal and work life and hop on board!

This job is within the American Airlines Credit Union. The role is responsible for providing operational support for the Credit Union’s Information Security Department.

• Audit and monitor production system logs for unauthorized transactions and intrusions
• Assist in performing security risk assessments and disaster recovery/business continuity planning
• Assist in the development, implementation, and ongoing administration of the company’s information security policies, procedures, guidelines and related documentation
• Provide analysis and recommendations for information security configuration to IT Project Managers
• Perform administrative functions to complete required tasks including recording issues into tracking system, checking voicemail/email, and documenting processes and issues
• Promote security awareness programs within the company (i.e., phishing and employee engagement in the program)
• Provide detailed verbal and written communication to management and peers
• Lead projects to install new security applications and technologies
• Ensure optimal use of vulnerability detection, anti-virus, malware, protection, and anomaly reporting software
• Collaborate and maintain relationships with various departments across the organization
• Manage end-user permissions, ensuring least privilege policies are followed
• Provide elevated level support for the Technology Service Desk
• Work tickets in the servicing queue, routing them to the appropriate team for follow-up, if necessary
• Maintain knowledge with emerging technologies and advancements within Information Security
• The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act

• Identify emerging threats and oversee threat hunting, including phishing detection and response
• Lead ongoing threat and vulnerability assessments and testing of information security controls
• Identify and assess security risks and vulnerabilities, and develop migration strategies
• Identify, evaluate and define new system security requirements and lead information security reviews
• Design computer security architecture and develop detailed cybersecurity designs
• Prepare and document standard operating procedures and protocols

• Bachelor’s degree in computer science, management information systems or related field, or two years of equivalent progressive experience

• Bachelor’s degree in Business or an IT discipline from an accredited University, plus three or more years of information security experience
• Industry certification such as CISSP, MCITP, CISA, MCSE, or GIAC
• Experience with networking and communication techniques including WANs, LANs, Internet, Intranets, and protocols such as TCP, UDP, and IPSEC
• Security experience with networking technologies including, but not limited to: routers, switches and firewalls
• Experience as a subject matter expert in at least two technology-related disciplines; intrusion detection, antivirus, data loss protection, access controls, perimeter security, internet filtering, LDAP systems, Active Directory, Exchange, MS SQL, etc.

• Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands‑on use of the software
• Ability to create and analyze system logs and network…