Client Reporting Analyst III

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for developing reports to support management decision making. Key responsibilities include performing all phases of the report development process including participating in client meetings to understand needs and develop requirements, performing data research and data discovery, data sourcing including data automation, creating report visualizations, and managing report deployment including user on-boarding. Job expectations include developing, maintaining, or enhancing components of large reporting platforms to deliver comprehensive end-to-end reporting solutions.

• Designs, develops, and maintains innovative automated reports, dashboards, and scorecards using Business Intelligence tools including Micro Strategy and Tableau
• Designs, develops, and maintains automated data Extract, Transform, and Load (ETL) processes from various database platforms, storing data in ‘Fit for Use’ relational tables
• Analyzes disparate database sources including relational structures, dimensional data models, and cubes
• Designs and builds relational data models to support the development of actionable reports, dashboards, and scorecards
• Partners with business stakeholders to translate business requirements into technical specifications
• Creates and maintains required standard documentation including metadata, detailed workflows documenting program, and desktop procedures
• Works collaboratively in a cross-functional team, learns from colleagues, and provides routine updates on calls related to projects

• Solid understanding of data gathering tools; proficient with business intelligence reporting tools
• Handles multiple priorities at once and possesses strong communication skills
• Demonstrates strong leadership qualities and consistently shows initiative
• 3+ years of relevant experience

• Knowledge of Mortgage Servicing Vehicle Operations
• Familiarity with Mortgage, Consumer Card and Consumer Vehicle Lending products, operations, and strategies
• Tableau & SAS experience a plus
• Understanding of LOB/Enterprise data repositories

• Automation
• Data Mining
• Data Quality Management
• Data Visualization
• Reporting
• Agile Practices
• Attention to Detail
• Dev Ops Practices
• Production Support
• Technical Documentation
• Business Acumen
• Business Process Analysis
• Continuous Improvement
• Innovative Thinking
• Quality Assurance

Shift: 1st shift (United States of America)

Hours Per Week: 40