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User-First Helpdesk Technician

Job in Fort Worth, Tarrant County, Texas, 76102, USA
Listing for: Paragon Energy Solutions
Full Time position
Listed on 2026-01-15
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A technology solutions company based in Texas is seeking a Helpdesk Specialist to provide technical support for users. The role includes diagnosing and resolving hardware and software issues, offering excellent customer service, and assisting with IT configuration needs. Ideal candidates should have an associate's degree in computer science and strong problem-solving abilities. The position also values customer service skills highly, more than technical knowledge.

This is a full-time role with expectations for collaboration and effective communication.
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