Manager, Foundation & Support
Job in
Fort Worth, Tarrant County, Texas, 76102, USA
Listing for:
Meta
Full Time
position
Listed on 2026-01-12
Job specializations:
-
IT/Tech
Systems Engineer, IT Project Manager, Network Engineer
Job Description & How to Apply Below
Summary
Meta is seeking a Network Operations Engineering Manager to lead our Edge and Network Services (ENS) Foundation Net Ops team. In this role, you will provide both technical and people leadership, driving operations and innovation across our global network infrastructure. You will be responsible for managing and developing a team, setting strategic direction, and partnering with cross-functional leaders to deliver business‑critical outcomes at scale.
Required
Skills
Manager, Foundation & Support Responsibilities:
Lead, mentor, and grow a team of network operations engineers, fostering an environment of technical expertise, collaboration, and continuous learningSet clear goals, provide regular feedback, and support career development for direct reportsManage the team’s response to major incidents and site events (SEVs), ensuring rapid resolution and root cause analysis for edge, caching, and network infrastructureDevelop and implement strategies to improve incident response processes, reduce operational risk, and enhance network reliabilityOwn and evolve change management processes, ensuring security, business continuity, and compliance across Meta’s network infrastructureProactively identify and mitigate operational risks, collaborating with partner teams to design robust processes for data and asset protectionRepresent ENS in cross‑functional forums, influencing the design and integration of new technologies and infrastructureBuild and maintain key partnerships with internal business teams, external vendors, and engineering leaders to align on priorities and deliver critical projectsDrive continuous improvement in operational policies, processes, and procedures to optimize efficiency, quality, and scalabilityChampion automation initiatives, working with engineering teams to ensure Tier‑1 network faults are remediated by software and operational toil is minimizedDefine and track key metrics for operational performance, vendor management, and service qualityUse data to inform strategy, prioritize investments, and communicate impact to leadership and stakeholdersProvide clear, transparent communication on team goals, progress, and outcomes to all levels of the organizationShare lessons learned and best practices to drive organizational learning and continuous improvementMinimum Qualifications
Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience8+ years of experience in network engineering, data center infrastructure, or large‑scale network deployment, including hands‑on responsibility for planning, building, or operating production or lab networks3+ years of people management experience leading engineering or technical operations teams responsible for network deployment, reliability, or site infrastructureExperience managing external vendors or MSPs, including establishing expectations, monitoring SLAs (service level agreements), and holding vendors accountable for quality and timelinesPractical experience and knowledge of network, optical, and physical layer infrastructure in hyperscale environmentsDemonstrated experience in communication and stakeholder management skills, with a track record of influencing cross‑functional teams and external partnersDemonstrated experience to drive operational programs from inception to delivery, using metrics to convey impactPreferred Qualifications
10+ years of combined experience across network deployment, lab infrastructure operations, or data center environments5+ years of people leadership, including scaling a team, mentoring engineers, and establishing operational processesExperience implementing automation or tooling for network deployment, provisioning, or infrastructure operations (e.g., Ansible, Python, internal orchestration systems)Expertise in project management and continuous improvement methodologiesExperience managing SLAs (service level agreements) and driving improvements against operational metrics at scaleFamiliarity with data center design, cabling, fiber optics, and facility infrastructureExperience operating in a large‑scale, global environment with complex…
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