Senior Product Designer Job Fort Worth area,Texas USA,IT/Tech

Job Title: Senior Product Designer
Location:
Fort Worth, TX
Duration: 12 Months Contract

WHY YOU’LL LOVE THIS JOB

This job is a member of the Digital Customer Experience team within the Customer Experience Organization at ***.
We're a multidisciplinary UX team that drives the user experience for our customer and employee-facing applications.
Work within a cross-functional team where you'll influence product and design decisions with ownership of initiatives from inception through implementation.
Role can sit in the product focused on delivering value to product teams or in Design Operations focused on standards and process to scale design across the enterprise.
Showcase your experience and knowledge in interaction/visual design, information architecture, user research, and UX strategy.

WHAT YOU’LL DO

Influence outcomes and Product Owner decisions based on UX best practices, design principles, and research, using agile methodologies.
Collaborate with Engineering to find the most effective, expedient, and efficient way to implement solutions.
Collect, analyze, present, and action feedback and manage changes to UX deliverables.
Present work clearly and compellingly to stakeholders, leveraging storytelling and presentation skills.
Provide timely status updates (including work left to do, issues, and risks) using project management tools like Rally, Jira, Aha!, etc.
Communicate effectively with all team members to get work done.
Design the visual style, interface, and interaction flow of applications and experiences that adhere to design standards and the patterns of a design system.
Develop conceptual diagrams, wireframes, visual mockups, and prototypes that consider systems thinking and information architecture.
Create research strategies based on desired outcomes and develop usability test plans, scripts, and scenarios for prototypes.
Regularly formulate and test hypotheses during design iterations.
Use research techniques (heuristic reviews, user interviews, remote unmoderated, and in-person testing) to determine ease-of-use and comprehension of designs and ideas.
Lead end-to-end UX design processes, from ideation through execution.
Mentor and guide other Designers to foster growth and collaboration.
Ensure designs are responsive and adaptive for both desktop and mobile platforms.

ALL YOU’LL NEED FOR SUCCESS

Minimum Qualifications – Education & Prior Job Experience

Bachelor's degree in human computer interaction, human factors engineering, computer science, visual design, library sciences, or other related discipline, or equivalent experience or training.
3 years of experience as a UX practitioner with a background in user experience design, interaction design, or similar.
Experience working closely with Engineers from inception through implementation in an agile environment.
Experience collaborating effectively across disciplines, product lines, roles, geographical and time zone boundaries.
Knowledge and proficiency using remote unmoderated testing tools and moderated testing devices and platforms.
Experience in responsive, adaptive, and accessible designs.
Experience with design for mobile app (iOS and Android), desktop, and web applications.

Preferred Qualifications – Education & Prior Job Experience

Master's degree in human computer interaction, human factors engineering, computer science, visual design, library sciences, or other related discipline, or equivalent experience or training.
5 years of experience as a UX practitioner with a background in user experience design, interaction design, or similar.
Experience with accessibility standards, including WCAG 2.0 AA compliance, localization, and inclusive design.
Ability to adopt and contribute to design systems and promote design standardization across the enterprise.
Proven ability to work in Product and Design Ops environments to meet evolving organizational needs.

Skills, Licenses, and Certifications

Strong skills in modern design and prototyping tools (Figma, Adobe CC, etc.).
Understanding of HTML, CSS, JavaScript, and other frontend development languages.
Advanced analytical skills dealing with complex data problems and implementing sustainable solutions.
Strong organizational skills and the ability to label, classify, and intelligently build flows and wireframes for complex computer applications are a plus.
Ability to manage multiple concurrent projects and communicate effectively with non-technical users.
In-depth understanding of both qualitative and quantitative research methods.
Strong understanding of user-centered design principles and a solid grasp of trends in web and app design.
Familiarity with emerging technology such as generative AI and spatial computing.
Proficiency in using project management tools (Rally, Jira, Aha!, etc.) to track progress and report status.
Storytelling and presentation skills to effectively communicate design decisions.

AXEL
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