Pool Concierge; Seasonal

Pool Concierge (Seasonal)

Location

Fort Worth Hotel

As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth's exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the city's cultural centers, restaurants and nightlife. The Omni Fort Worth Hotel received the 2015 Trip Advisor Certificate of Excellence Award, and was named Top 100 Meeting Hotels in the United States in 2014 by Cvent.

The Omni Fort Worth Hotel offers unique employment experiences revolving around associate engagement and innovation. The invigorating world of hospitality resonates through the walls of our one-of-a-kind convention center property. The Omni Fort Worth will continue to be recognized for exemplary guest service and accommodation. As we provide empowerment through our Power of One culture, we work to strengthen and grow the careers of our dedicated associates.

The Omni Fort Worth Hotel is searching for dedicated hospitality professionals with guest service mentality to join our extraordinary team!

Job Description

Omni Fort Worth Hotel is looking for a Seasonal Pool Concierge to assist with our summer pool side services to include sunglass cleaning, towel service, and promoting and arranging hotel services during guest stay.

Responsibilities

• Assist with pool side services- sunglass cleaning and towel service.
• Be fully acquainted with the different points of interest.
• Assist in arranging for restaurant Reservations and limousines as required by our guests.
• Promote and arrange hotel services during guest stay
• Assist guests with booking dinner reservations, spa reservations, and other hotel offerings
• Speak with guests in a friendly, warm manner making them feel welcome to the hotel.
• To proactively work to seek out ways in which to improve the hotel experience for our guests.
• Ensure that the pool area is serviced throughout the day
• Assist guests with any needs and communicate with corresponding departments
• Complete any special projects that might be assigned.
• Stock pool towels in the storage areas and pool chairs
• Supply scented towels to guests in hot weather
• Ensure pool chairs and other furniture is staged properly in the pool area and adjacent outdoor space
• Maintain pool towel inventory by washing, folding, and storing as needed
• Report any maintenance issues or concerns to corresponding departments

Qualifications

• Able to maintain a 4-diamond level of service
• Able to work with management on special projects
• Able to work in a fast paced environment
• Able to work outside in sunny and hot weather
• Maintain a professional business appearance, attitude, and performance
• Able to work a variety of shifts, including weekends and holidays.
• Able to move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.