Stewarding Supervisor

Trail Drive Management Corporation – Dickies Arena of Fort Worth, TX

Dickies Arena is a 14,000 seat, spectacular multipurpose venue located adjacent to the Will Rogers Memorial Center campus in Fort Worth, Texas. The arena is owned by the City of Fort Worth and managed by the not-for-profit operating entity, Trail Drive Management Corp (TDMC). The state-of-the-art arena, opened in November 2019, hosts concerts, sporting events and family entertainment, and is the new home to Fort Worth Stock Show rodeo performances.

Supervisory responsibility:
Exercises general supervision over a variety of part time operations-based team members with specific focus on stewarding (uniform room, dishwashing, laundry operation etc.) staff.

A Stewarding Supervisor will support the Executive Steward and the F&B leadership team with the oversight of all Food And Beverage operations, particularly in the back of house areas. The Stewarding Supervisor will assist with the supervision of dishwashing staff working throughout all kitchens, as well as, ensure that all safety and sanitation standards are always maintained. Stewarding Supervisor will work closely with all departments to support the organization and long-term management of all smallware’s and equipment, as well as, ensure the inventory levels and proper usage of all chemicals.

Stewarding Supervisor will actively support any additional needs and objectives of the Dickies Arena Leadership Team. Stewarding Supervisor reports to the Chief Steward and holds a full time, event-based position located within the Food and Beverage Department of Dickies Arena. Hours for this position fluctuate depending upon the arena event schedule.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Assist leadership with the oversight of dishwashing related on-the job training/ efforts of stewarding team members
• Assist leadership with ensuring that all safety and sanitation standards are always maintained in the dishwashing areas
• Ensure that the dishwashing staff is working effectively and efficiently
• Oversee and execute multiple projects in timely manner
• Work in all unique kitchen stations/ locations
• Move large equipment utilizing forklifts and or a pickup truck
• Navigate large pieces of equipment through winding and often congested spaces
• Work closely with other team members and other departments to ensure department specific procedures, tasks and goals are met, consistent and effective communication occurs, efficient operational performance and a positive reputation of venue within the market/ industry is maintained.
• Assist in the hiring, training, staffing and scheduling of stewarding team members.
• Supervise the stewarding team members within the F&B operation.
• Ensure all stewarding team members have the tools necessary to complete their jobs.
• Engage with venue guests, as well as team members to ensure exceptional hospitality is always received.
• Thoroughly and accurately Coordinate all Grease and trash removal
• Oversee the inventory management for all stewarding equipment, cleaning and chemical supplies.
• Oversee the proper storage and staging of all F&B related equipment within on and off-site storage locations.
• Oversee the proper usage and transport of all F&B related equipment throughout the venueli>
• Meet regularly with the F&B management team to identify repair and maintenance needs throughout the operation.
• Protect and maintain the integrity of all areas / physical footprint operated by the Food and Beverage team.
• Ensure the proper support is provided by the stewarding team as it pertains to item movement, safety and sanitation throughout the F&B operation.
• Assist in maintaining the repair and maintenance request logs/ needs for all F&B operating areas.
• Assist in maintaining the asset tracking tools and placed in service forms for all F&B equipment.
• Ensure proper temperature log completion and filing for all dishwashing equipment.
• Supervise all stewarding staff to ensure they are working effectively and efficiently, including taking breaks at correct…