Group Rooms/Billing Coordinator
Job in
Fort Worth, Tarrant County, Texas, 76101, USA
Listed on 2026-01-15
Listing for:
Omni Hotels
Full Time
position Listed on 2026-01-15
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Bilingual, Customer Service Rep, English Customer Service
Job Description & How to Apply Below
Process guest check-ins and check-outs according to Omnis Moments of Service and Standard Operating Procedures;
Empathetically listen to guest inquiries and provide appropriate responses;
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.);
Block rooms in the computer and follow through on designated requirements;
Pre-register designated guests and prepare key packets;
Maintain confidentiality of all guests and hotel information.
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