Front Desk Supervisor

Front Desk Supervisor

Kimpton Harper Hotel – Fort Worth, TX

Are you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. With high energy, enthusiasm, and strong leadership skills, you’ll ensure smooth front desk operations and create memorable experiences for our valued guests.

• Supervise front desk operations, including check‑in, check‑out, and guest services
• Lead and motivate the front desk team to provide exceptional customer service
• Handle guest inquiries, concerns, and special requests professionally and efficiently
• Train and onboard new front desk staff members
• Ensure accuracy and completeness of guest reservations and billing information
• Collaborate with other departments to resolve guest issues and enhance guest experiences
• Maintain a clean and organized front desk area
• Monitor and maintain compliance with hotel policies and procedures

• Prior cash handling experience is necessary
• High School graduate or G.E.D. equivalent
• Ability to communicate effectively with the public and other Team Members
• Read, write, and speak English fluently
• At least six months of front desk experience
• Strong computer skills
• Flexible schedule, including nights and weekends

• Multiple tiers of medical coverage
• Dental and vision coverage
• 24/7 Teledoc service
• Free maintenance medications
• Pet insurance
• Hotel discounts
• Tuition reimbursement
• Paid time off (vacation, sick, bereavement, and holidays)
• 401(k) match

Davidson Hospitality is a drug‑free workplace. Pre‑employment drug testing and background checks are required. We participate in E‑Verify. EOE AA – Minorities/Females/​Vet/​Disability/Gender Identity/Sexual Orientation.