Marketing Representative-Health Plan

Location: Calmont Operations Building

Department: Member Services

Shift: First Shift (United States of America)

Standard Weekly

Hours:

40

Summary: The Marketing Representative will have a vital role in CCHP's Medicaid and CHIP membership growth and retention. Responsible for highly sensitive levels of interaction with perspective and current Health Plan Members and partners. Demonstrates decision‑making and problem‑solving skills, including collecting and analyzing information and data, development of alternative courses of action. Be a subject matter expert in Community outreach, Marketing, presenting, promoting and marketing our programs to perspective members;

individuals, groups, community organizations, healthcare professionals, etc. Attention to detail and the ability to perform job duties with minimum direction are essential to this position. Develop presentations and outreach initiatives to various target audiences. Cultivate and maintain collaborative relationships with community contacts. Assure compliance with HHSC Marketing policies and procedures.

• Associate Degree is preferred. In lieu of an Associate Degree, four (4) years of directly related outreach experience at an MCO or Community Organization.
• A minimum of two (2) years of successful Marketing and/or Outreach experience for a health plan or community‑based organization with specific experience in Medicaid/CHIP managed care outreach, event planning, social work, or other related position. Knowledge of the communities served by CCHP:
  Denton, Hood, Johnson, Parker, Tarrant, and Wise Counties of Texas.
• Bilingual (English/Spanish) preferred.

• Community Health Worker certification will be required within 1 year of hire.
• Must possess a valid driver's license and have access to a reliable motor vehicle. This position requires travel within the CCHP service area which is Denton, Hood, Johnson, Parker, Tarrant, and Wise Counties of Texas.

• Must be a self-starter with a high level of accountability and responsibility.
• Able to work within a Public Health and Community Outreach "goal‑oriented" environment.
• Processes administrative tasks (e.g. Data collection and program implementation) accurately, completely, and on time.
• Plans and prepares for daily, weekly and monthly scheduled activities to achieve desired results.
• Manages and utilizes time and territory efficiently to keep track of a variety of tasks and achieve results.
• Tracks and trends membership and market growth according to Department guidelines.
• Communication Skills
  * Public speaking skills.
  * Excellent verbal and written communication skills.
• Ability to read, communicate and present message clearly and concisely, making adjustments for the audience, both verbally and in writing.

Cook Children's Health Plan

Cook Children's Health Plan provides vital coverage to nearly 120,000 people in low‑income families who qualify for government-sponsored programs in our six county service region. Cook Children's Health Plan provides health coverage for CHIP, CHIP Perinatal, STAR (Medicaid) and STAR Kids Members in the Tarrant county service area. The counties we serve include Tarrant, Johnson, Denton, Parker, Hood and Wise.

Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.