Executive Director​/Administrator

Reports To:

Vice President of Operations

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey.

Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers.

The Executive Director/Administrator is responsible for the overall direction of the hospice services. He/she is responsible for the employment of qualified hospice personnel; is responsible for the provision of hospice services, directly, and the delegation to and coordination of hospice personnel evaluations; is responsible for establishing standards of care to comply with federal and state regulations and guidelines. The Executive Director/Administrator establishes, implements, and evaluates goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy.

• Operational planning and budgeting.
• Ensuring organizational compliance with legal, regulatory, and accreditation requirements.
• Assuresthatallbusinessconductisaboveminimumstandardsrequiredbylawandwillnotcondoneanyactivitiesthatachieveresultsthroughviolationofthelaw, unethical business, or patient care practices.
• Monitoring business operations to ensure financial stability.
• Evaluating hospice services and personnel using measurable outcomes and objectives.
• Conflict and complaint management and resolution.
• Establishing and maintaining effective channels of communication including integration or technology, as applicable.
• Ensuring hospice personnel stay current with clinical information and practices.
• Ensuring adequate and appropriate staffing.
• Staff development including orientation, in-service, continuing education, competency testing, and quality assessment performance improvement.
• Ensuring that interdisciplinary care is provided.
• Ensuring supportive services are available to personnel.
• Ensuring coordination with other departments, services, and senior management, as appropriate.
• Ensuring staff and organization stay current on local and national hospice issues and trends.
• Ensuring that appropriate service policies and procedures are developed and implemented to accomplish identified outcomes.
• Directing staff in the performance of their duties including admission, discharge, transfer, revocation, and provision of service to patients.
• Ensuring appropriate staff supervision during all service hours.
• Monitoring service utilization to ensure delivery of comprehensive care.
• Ensuring services provided by other agencies are authorized by the hospice.
• Monitoring operational progress toward accomplishing operational and strategic goals.
• Ensuring appropriate data collection and regular, complete reports are received by the Governing Body.
• Ensuring adequate space, equipment, and supplies are available.
• Ensuring actionable objectives are derived from the evaluation of hospice services and personnel.
• Ensuring that structure and systems promote interdisciplinary care
• Ensuring collaboration with agencies and vendors for effective management of services.
• Ensuring standards of ethical business and clinical practice are maintained

• A bachelor’s degree in business administration, a master’s degree in health care, or a related field is preferred.
• Two (2) to five (5) years experience in health care management.
• Demonstrates an ability to supervise and direct professional and administrative personnel.
• Has an ability to deal tactfully with the community.
• Knows corporate business management.
• Understands hospice care and the services provided to patients and family/caregivers through an interdisciplinary group. I
• Intimate knowledge of Medicare Hospice Certification.

The physical demands…