Scheduler - Medical Office

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Job Description

JOB TITLE: Scheduler

Psymed Solutions is a busy Psychiatry and Wellness provider with multiple locations. Our goal is to treat the whole patient as we specialize in mental health, wellness, and addiction. We are looking for candidates with STRONG customer service and communication skills, willing to cross-train, and work well under pressure.

RESPONSIBILITIES:

• Answer incoming calls and ensure accuracy of scheduling multiple providers.
• File and retrieve patient records to ensure availability of treatment information.
• Maintain patient accounts by updating personal and financial information.
• Verify patient insurance benefits and financial responsibility; record on patient account; communicate with patient.
• Record and collect patient charges; control credit extended to patients to obtain revenue.
• Maintain confidentiality of personal and financial information to protect patients' rights.
• Follow policies and procedures; report needed changes to maintain operations.
• Contribute to team effort by accomplishing related results as needed.
• Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.
• Triage and process messages from patients.
• Experience with Triwest/Tricare scheduling preferred.
• Communicate effectively with office staff, physicians, nurse practitioners, and practice administrator.

QUALIFICATIONS:

Experience with patient scheduling and registration preferred. Ability to handle high volume of calls, some knowledge of healthcare billing and payer requirements. Strong customer service skills, team player, able to work independently. Duties may change as per physician and administrator discretion.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Primary Care
• Psychiatry

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Medical scheduling: 1 year (Required)
• Phone triage: 1 year (Preferred)
• Psychiatric care: 1 year (Preferred)

Language:

• Spanish (Preferred)

Ability to Relocate:

• Fort Worth, TX 76132:
  Relocate before starting work (Required)

Work Location:

In person

• Entry level

• Full-time

• Health Care Provider
• Industries
• Medical Practices