Member Services Representative, Mortgage Processing

Overview

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Source Inc. Net2

Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price.

Job Title:

Member Services Representative, Mortgage Processing

Location:

Fort Worth, TX
Duration: 3+ months
Pay Range: $16 - $18/hr

Responsible for creating new mortgage loans and processing applications for purchase or refinance of real estate at
*** Credit Union.

• Prepare pre-closing Loan Quality Initiative requirements, credit analysis and quality control of the loan information
• Provide accurate closing and funding of our mortgage loans in all 50 states plus the Virgin Islands, using the Prime Alliance LFC system
• Serve in a backup role for initial member contact via incoming phone calls and for taking applications through our Prime Alliance loan origination system
• Represent the Mortgage Department in various Credit Union days, seminars and other special projects as directed by the management staff of the Mortgage Department
• Meet deadlines and assist with production goals
• Perform other duties as assigned
• The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.

• High school diploma or GED

• Previous banking or Credit Union experience
• Previous mortgage lending experience
• Previous knowledge of Client, NCUA and Mortgage Lending Guidelines
• Previous Residential Mortgage Closing and Funding experience
• Previous working knowledge of PC Software including Desktop Underwriting, Prime Alliance, and Episys

• Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
• Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team
• Skilled in above average interpersonal and communication skills and professional telephone manners
• Ability to effectively communicate with all levels both verbally and written
• Ability to speak, read, and write Spanish is a plus
• Ability to work well under deadlines and high volume pressure
• Ability to work in a diverse work environment
• Ability to quickly learn and adapt well to change
• Ability to self-motivate with strong organization skills and capacity for attention to detail
• Ability to maintain satisfactory performance and attendance
• Ability to pass applicable
  *** and Credit Union pre-hire compliance checks

We believe in more than just jobs—we build careers. At Net2

Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.

Net2

Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.

• America's Most Honored Businesses (Top 10%)
• Fastest-Growing Staffing Firm by Staffing Industry Analysts
• INC 5000 List for Eight Consecutive Years
• Top 100 by Dallas Business Journal
• Spirit of Alliance Award by Agile1

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