Accounts Receivable Specialist

Job Description

Position: Accounts Receivable Specialist

Location: Fort Worth, TX (On-Site 5 Days/Week)

Length: 6 Month Contract

* Please no agencies. Direct employees currently authorized to work in the United States – no sponsorship available*

As the Accounts Receivable Specialist, you will resolve accounts receivable for an assigned territory, ensuring positive customer relations and meeting company performance standards. Under the guidance of the Site Controller, you’ll manage customer disputes, drive satisfaction, and contribute to multiple accounting, audit, and financial functions.

• Conduct analytical reviews of your assigned collections territory to prioritize research efforts and determine the best approach for each account, whether through calls, letters, or other methods.
• Work with Field Sales, Agents, Logistics, and Management to address account risks, credit issues, disputes, and customer feedback, escalating concerns.
• Handle daily invoicing for shipped orders, manage customer payments, and perform bank reconciliations within Epicor.
• Initiate contact with customers to address and resolve payment and deduction issues promptly.
• Maintain accurate records of customer discounts, allowances, and rebates, ensuring all data is up to date.
• Resolve accounts receivable disputes within 15 days, unless dealing with large, multifaceted cases that should be resolved within 45 days.
• Follow established business rules and create credit memos to settle customer financial disputes.
• Keep comprehensive collection notes in Epicor and maintain organized records in MS Excel for all customers.
• Support Sales and Operations Managers in collecting COD payments and small dollar accounts.
• Assist Logistics and Distribution teams with relevant tasks related to outside distribution operations.
• Respond to customer requests by faxing or emailing invoices and bills of lading.
• Identify accounts needing escalation for collection agency placement or third-party activity and assist in preparation.

• An Associate’s degree in Accounting, Business, or Finance (or equivalent work experience).
• 2+ years of experience in dispute resolution.
• Strong ability to manage high call volumes and adapt to shifting priorities.
• Proficiency in Microsoft Office and experience with Epicor, Glovia, or other major ERP software.

POST-OFFER BACKGROUND CHECK IS REQUIRED. Digital Prospectors is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Digital Prospectors affirms the right of all individuals to equal opportunity and prohibits any form of discrimination or harassment.

Come see why DPC has achieved:

• 4.9/5 Star Glassdoor rating and the only staffing company (< 1000 employees) to be voted in the national Top 10 ‘Employee’s Choice - Best Places to Work’ by Glassdoor.
• Voted ‘Best Staffing Firm to Temp/Contract For’ seven times by Staffing Industry Analysts as well as a ‘Best Company to Work For’ by Forbes, Fortune and Inc. magazine.

As you are applying, please join us in fostering diversity, equity, and inclusion by completing the Invitation to Self-Identify form today!