Servicing Compliance Specialist III

Pennymac

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of home ownership through the complete mortgage journey.

The Mortgage Servicing Compliance Specialist III is responsible for developing business performance metrics to ensure the organization adheres to complex federal and state regulations. This role involves direct collaboration with data analysis to translate statutory requirements into actionable test logic, conducting User Acceptance Testing (UAT), and connecting with Lines of Business (LOB), Legal, and Corporate Compliance to ensure operational alignment. The role requires a capacity for thorough investigation and documentation, specifically the ability to effectively cross‑reference and cite any potential findings that emerge during the course of a project or analysis.

This capability ensures that all identified issues, observations, or conclusions are supported by verifiable evidence and can be traced back to their original source or context. While an individual contributor, their deep knowledge makes them a key mentor and guide for junior members of the compliance department.

The Mortgage Servicing Compliance Specialist III will:

• Research and interpret regulations to define test requirements and metrics.
• Review Policies and Procedures and meet with Lines of Business to fully understand operational processes related to specific regulations.
• Work with data analysts to implement and review report SQL logic and conduct detailed UAT.
• Ensure that management is apprised of audit/exam and QA/QC results on a regular basis and is advised in a timely fashion of any emerging risks, critical deficiencies that could adversely impact operational, reputational or transactional processes within the business unit(s).
• Schedule and lead walkthroughs with management and the LOB to discuss testing approaches, findings, and logic updates.
• Draft policies and procedures when needed for testing reports.
• Provide clear and descriptive documentation detailing action taken and furnish comprehensive and explicit documentation detailing the actions undertaken.
• Perform other related duties as required and assigned.
• Demonstrate behaviors which are aligned with the organization’s desired culture and values.

• Technical proficiency in regulatory compliance matters and regulations.
• Ability to analyze and assess risk based on potential impact to Pennymac for non‑compliance.
• Proficient in Word, Excel and Power Point.
• Presentation experience is a plus.
• Must be a team player with strong attention to detail and able to work independently requiring minimum supervision.
• Proven track record at delivering timely and accurate information in a fast‑paced environment.
• Excellent critical thinking, problem solving, mathematical skills and sound judgment.
• Strong business acumen and ability to interface with executive management.
• Strong verbal and written communication skills.
• Financial Services and, if possible, mortgage industry experience preferred.

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.

Pennymac is committed to conducting a business that makes positive contributions and promotes long‑term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Whether you’re looking for flexible benefits for today, setting up short‑term goals for tomorrow, or planning for long‑term success…