Member Services Representative, AACU Mortgage Processing

Title:

Member Services Representative

Max Pay Rate: $20.00/hr W2

Duration: 3 month contract with a possibility to extend and/or convert

Location: 100% Onsite - Fort Worth, TX 76155

Responsible for creating new mortgage loans and processing applications for purchase or refinance of real estate.

• Prepare pre-closing Loan Quality Initiative requirements, credit analysis and quality control of the loan information
• Provide accurate closing and funding of our mortgage loans in all 50 states plus the Virgin Islands, using the Prime Alliance LFC system
• Serve in a backup role for initial member contact via incoming phone calls and for taking applications through our Prime Alliance loan origination system
• Represent the Mortgage Department in various Credit Union days, seminars and other special projects as directed by the management staff of the Mortgage Department
• Meet deadlines and assists with production goals
• Perform other duties as assigned
• The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.

• High school diploma or GED

• Previous banking or Credit Union experience
• Previous mortgage lending experience
• Previous knowledge of FNMA, NCUA and AAFCU Mortgage Lending Guidelines
• Previous Residential Mortgage Closing and Funding experience
• Previous working knowledge of PC Software including Desktop Underwriting, Prime Alliance, and Episys

• Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
• Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team
• Skilled in above average interpersonal and communication skills and professional telephone manners
• Ability to effectively communicate with all levels both verbally and written
• Ability to speak, read, and write Spanish is a plus
• Ability to work well under deadlines and high volume pressure
• Ability to work in a diverse work environment
• Ability to quickly learn and adapt well to change
• Ability to self-motivate with strong organization skills and capacity for attention to detail
• Ability to maintain satisfactory performance and attendance

Mohammed Yousuf

Sr. Recruiter

Moh

611 Gateway Blvd, Ste 120 South San Francisco, CA 94080