Mortgage Processor II

Since its inception in 1973, the shareholders and management of NBT Financial Bank (NBT) have maintained a long‑term vision for the bank. We are a locally owned, independent community bank that provides prompt, courteous service to our customers and establishes long‑term relationships.

Reports to: Mortgage Department Manager

Classification: Non‑Exempt

Job Summary:

The Mortgage Processor will be responsible for processing, underwriting and closing TRID‑related loans from application to funding in accordance with applicable laws and regulations. The role requires strong time‑management skills, acute attention to detail, and the ability to multi‑task efficiently. Responsibilities also include loan boarding to the bank’s core system and performing some mortgage servicing duties such as escrow disbursements. The position may involve assisting and/or training other processors.

Excellent computer skills and proficiency in Microsoft Excel and Word are required.

Essential Functions:

• Communicate with potential borrowers to provide and accept TRID loan applications.
• Input complete TRID loan applications into the Calyx Software and update accordingly throughout the loan process.
• Accurately and timely prepare TRID packages and other applicable disclosures.
• Understand and recognize the different phases of the loan application process (inquiry, regulation B application, and TRID application).
• Understand the general credit and underwriting approval guidelines to advise the loan originator of products available to applicant(s) based upon initial application information.
• Understand the alternative credit guidelines for ITIN and no score applicant(s).
• Maintain strong communication skills with potential borrowers and internal staff.
• Prepare denial, withdrawn, and approved‑not‑accepted packages for compliance review within required regulatory time frames.
• Order and review credit reports and identify potential red flags.
• Prepare necessary loan documents using Calyx, ordering from attorneys and/or PPDocs.
• Verify income and assets through verifications of employment and verification of accounts.
• Order tax transcripts and compare to borrower(s) tax returns.
• Maintain and complete necessary checklists, worksheets, and timelines accurately and timely for proper file documentation.
• Order and review flood determinations; provide appropriate notices and obtain flood insurance if applicable.
• Communicate with the Loan Operations Department to order appraisals and evaluations.
• Order title commitments and coordinate loan closings with title companies to obtain post‑closing documents.
• Handle all aspects of initial escrow setup and escrow servicing.
• Understand High‑Price Mortgage Loan and High‑Cost Mortgage requirements and restrictions, if applicable.
• Understand various types of Qualified Mortgages.
• Accurately and timely prepare initial Closing Disclosure, review and approve final Closing Disclosure from title company.
• Prepare and understand closing documents.
• Compare the closing disclosure to the applicable loan estimate to determine all fees are within applicable tolerances and provide a lender credit when necessary.
• Assist with loan closings when necessary.
• Fund and upload new loans including escrow setup onto JHA Xperience.
• Accurately scan/image loan documents within 10 business days of closing to JHA Synergy.
• Service mortgage loans post‑closing, including necessary escrow disbursements, account statements and analysis.
• Deliver documents through an e‑Sign compliant delivery method such as Docu Sign or other third‑party provider.
• Prepare loan modifications as necessary.
• Assist and/or train other mortgage processing staff.

This position operates in a professional environment in the bank operations center. Standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines are routinely used.

Physical Demands:

• The employee will frequently sit or stand for extended periods of time and must remain stationary.
• The employee will frequently move around inside the office setting to access office equipment, file cabinets, etc.
• The employee will frequently communicate and interact with bank staff and customers and must exchange accurate…