Collections Manager

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A Day in the Life of a Collections Manager begins with a clear focus on recovering outstanding receivables efficiently and professionally. You'll take ownership of the company's collections program, coordinating with the Legal department and third-party providers to ensure every action aligns with company policies and regulatory standards. Through tailored communication strategies, you'll maximize collections while maintaining strong relationships, resolving discrepancies, and preventing potential escalations.

Your transparency and attention to detail keep internal teams and clients informed, ensuring accuracy across accounts receivable statements for multiple regions.

Beyond managing daily operations, you'll mentor and train internal teams on collections best practices, fostering a culture of accountability and continuous improvement. Your leadership not only drives financial performance but also ensures processes run smoothly and consistently, positioning the company for long-term success. If you thrive on strategy, precision, and collaboration, this role offers the chance to make a meaningful impact every day.

• Manage and coordinate accounts receivable collections, including multi-regional client accounts
• Administer First Onsite's collections program in collaboration with Legal and third-party providers
• Develop and implement effective correspondence and telephone collection techniques
• Ensure compliance with industry best practices, regulations, and standards
• Advise internal stakeholders on collection account status and client issues
• Handle, diffuse, and proactively prevent escalated collection communications
• Participate in collection meetings and act as liaison between clients and internal teams
• Generate and distribute accounts receivable statements internally and externally
• Train and coach internal teams on collections best practices
• Assist with client payment coordination and perform other collections-related duties

• Bachelor's Degree or equivalent work experience
• Minimum of 5 years finance/collections experience in a mid to large-sized organization
• Experience with implementing process improvements/changes
• Experience with Net Suite, preferred
• Restoration and/or construction experience, preferred

First Onsite provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

First Onsite (and its Companies) participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer's Form I-9 to confirm work authorization.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Third party resume submissions are not accepted. Any resume submitted will be considered the property of the company, and the company will not be held liable to pay a placement fee.

Job Posted by Applicant Pro

Mid-Senior level

Full-time

Accounting/Auditing and Finance

Construction