Pre-Foreclosure Default Specialist II

PENNYMAC (NYSE: PFSI) is a specialty financial services firm focused on U.S. mortgage loans and related investments. The role of Pre-Foreclosure Default Specialist II is to manage delinquent loans, ensure compliance, and refer loans for foreclosure when appropriate.

The specialist reviews loan documents, prepares notices, and coordinates with Loss Mitigation, Foreclosure, and Bankruptcy groups to meet investor, insurer, and regulatory requirements before transitioning a loan into foreclosure.

• Ensure all state and investor guidelines are monitored and adhered to regarding foreclosure referral time frames.
• Conduct loan-level research and take appropriate action to resolve issues.
• Interact and coordinate activities with other departments to accomplish tasks and objectives as directed.
• Communicate with attorney firms as needed and provide excellent customer service by following through on all questions or requests.
• Follow instructions and respond positively to management direction; demonstrate accuracy and thoroughness in any task assigned.
• Perform other related duties as required and assigned.

• 2+ years of experience in Mortgage Operations, Default Servicing, Quality Assurance, or equivalent education preferred; knowledge of basic default servicing and mortgage systems.
• Thorough knowledge of loan servicing, foreclosure, bankruptcy, REO, legal, and title.
• Strong time-management skills and the ability to effectively prioritize work assignments.
• Detail-oriented, self-motivated, and a team player with strong attention to detail, able to work independently.
• Proven track record at delivering timely and accurate information in a fast-paced environment.
• Excellent critical thinking, problem-solving, mathematical skills, and sound judgment.
• High proficiency in Excel and Word.
• Financial Services and mortgage industry experience preferred; strong business acumen and ability to interface with executive management.

Salary range: $38,000 - $53,000 (individual salary may vary by location and experience). The position is full-time and required to work in the office. Standard benefits include comprehensive medical, dental, vision, paid time off, wellness programs, retirement plans, tuition reimbursement, and philanthropic programs. Additional compensation may include performance-based and stock-based incentives.