Arcade Attendant
Listed on 2026-01-12
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Entertainment & Gaming
Customer Service Rep
Position Summary
Andretti Indoor Karting & Games is seeking an Arcade Attendant to join the team. Experience with family entertainment centers is great, but not necessary. We are a team that constantly strives for perfection in the Family Entertainment Center experience, delivering the absolute best in karting, VR simulators, arcade fun, event spaces, and restaurants, all in clean venues staffed by warm & knowledgeable team members.
We are committed to creating a work environment that supports your career growth and challenges you to achieve your best. This part‑time role involves anticipating guest needs, exceeding guest service expectations, and providing a fun and exciting atmosphere. All positions are responsible for assisting guests and following Andretti's high standards of quality and guest satisfaction.
Andretti offers top tier pay, incredible benefits including a 401(k) with a company match, and opportunities to grow and showcase your talent.
Key Responsibilities- Welcome visitors by greeting them in a friendly and positive manner.
- Project and articulate racing requirements and safety guidelines in a friendly and confident manner to guests.
- Conduct redemption inventory and ensure displays are fully stocked.
- Perform minor repairs on games and explain operation to guests.
- Notify Game Techs of any machine errors and return gameplay credit to guests.
- Deliver energetic guest service with a sense of urgency.
- Observe, instruct, and monitor guests for safety and guideline adherence.
- Assist with any guest recovery and ensure positive guest experiences.
- Maintain constant working knowledge of Andretti brand, products and policies & procedures.
- Communicate clearly and professionally while interacting enthusiastically with guests and co‑workers.
- Be aware and knowledgeable of facility emergency procedures.
- Perform opening, running, and closing department duties as assigned.
- Prior guest service or hospitality experience is preferred.
- High School Diploma or equivalent.
- The desire and ability to be pleasant, upbeat and sociable throughout the work day.
- Be able to work a varied schedule including days, nights, holidays and weekends.
- Walk or stand for extended periods of time.
- Must be able to lift up to 15 lbs. on a regular and continuing basis.
- Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50 lbs.
- The ability to communicate quickly and accurately.
- The work environment may include bright, dim or flashing lights and loud sounds.
- Requires manual dexterity to use and operate all necessary equipment.
- Be able to understand, follow and maintain safety standards at all times.
- Entry level
- Full‑time
- Management and Manufacturing
- Entertainment
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