WFD Training Program Development Specialist - Campus

Job Title: WFD Training Program Development Specialist

Locations: Goodwill North Central Texas --- 4005 Campus Dr., Fort Worth, Texas

Salary: Based on Experience

Work Hours: FT (40 Hours Week), Monday through Friday 8:00 A.M. through 4:30 P.M.; evenings and weekends as needed.

Benefits: Company paid basic term life, Paid Time Off, voluntary medical, dental, vision, STD, LTD, and 401(k).

General Job Duties: Assist in development of training material and programs with a specific focus on mentoring development and on-boarding new staff to ensure they are trained consistently. Assess the Workforce Development and mission services area for knowledge and skill needs with a focus on the Workforce Development business. Development of targeted training curricula based on the outcome of the knowledge and skills assessments.

Continuously monitor progress and effectiveness of training programs and provide regular feedback to management and other internal departments and functions. Work closely with management to define and agree on program effectiveness, updates and improvements as required. Facilitate and lead training classes using a variety of delivery methods. Training includes new Workforce Development employee training, workshops, on-the-job training, and side-by-side coaching for workforce development positions.

Deliver developed curricula by position in a consistent manner demonstrating proficiency in foundational facilitator competencies. Displays solid knowledge of career services industry, systems, course content, and materials. Assist team members with problems concerning "how to" perform specific tasks related to their positions. Work with WFD Leadership regarding content delivery methods and scope of priorities for class schedules and need. Originate, design, and create Workforce Development training-related documents, materials, and
presentations, as needed. Review and edit training content for consistency and design and identify improvement opportunities for course and courseware materials through delivery and proofreading of course materials to ensure procedures, exercises and practices work as written and meets department standards. Delivers developed curricula by position in a consistent manner demonstrating proficiency in foundational facilitator competencies. Displays solid knowledge of career services industry, systems, course content, and materials.

Assist team members with problems concerning "how to" perform specific tasks related to their positions. Work with WFD Leadership regarding content delivery methods and scope of priorities for class schedules and need. Originate, design, and create Workforce Development training-related documents, materials, and presentations, as needed. Review and edit training content for consistency and design and identify improvement opportunities for the course and courseware materials through delivery and proofreading course materials to ensure procedures, exercises, and practices work as written and meets department standards.

Establish and maintain close working relationships with other internal program departments. Report on the progress of team members under guidance during training periods (30/60/90 days, etc.). Maintain the learning management system, (UKG Career Development, Fred Pryor, etc.) including employee records, reports, training plans, and videos. Serve as a backup to monitor required training on a monthly and quarterly basis, providing delinquency and completion reports quarterly to the Workforce Development Leadership group.

Produce targeted and tangible results by creating an effective and efficient work environment using in-person and virtual training. Perform other responsibilities and duties, as assigned.

Establish and maintain close working relationships with other internal program departments. Report on the progress of team members under guidance during training periods (30/60/90 days,etc.). Maintain the learning management system, (UKG Career Development, Fred Pryor, etc.) including employee records, reports, training plans and videos. Serve as a backup to monitor required training on a monthly and quarterly basis, providing…