Education Services Coordinator

Position Function

The Education Services Coordinator provides direct academic support to youth in ACH’s residential programs, helping them build the skills, confidence, and structure needed for academic success. This role works closely with youth on tutoring, intervention, study habits, and individualized learning plans; collaborates with staff to reinforce educational expectations; and supports day-to-day communication with the partner school(s). The Coordinator also helps implement structured learning activities when school is not in session, ensuring continuity of learning for both short‑term and long‑term placements.

Education: Bachelors degree in Education, Social Work, Child Development, Psychology or related field required.

Experience: Experience in teaching tutoring, academic intervention, classroom support, youth development, or after school programming required. Experience in youth residential services strongly preferred.

• Strong understanding of trauma‑informed practices.
• Ability to build strong rapport with youth.
• Effective communication and collaboration skills.
• Ability to support youth with diverse learning and behavioral needs.
• Strong organization, follow‑through, and documentation skills.

• Provide tutoring, homework help, intervention and skill‑building support to youth individually and in small groups.
• Reinforce study skills, time management, reading comprehension, numeracy, and other foundational academic abilities.
• Encourage youth to stay engaged in their schoolwork and celebrate progress to build motivation.

• Support academic intake screenings; identify strengths, barriers, and learning needs.
• Implement individualized education support plans created with the Manager of Educational Services and program leadership.
• Track assignments, grades, attendance, and progress; notify the Manager of concerns or emerging issues.
• Document all youth interactions, progress updates, and academic interventions.

• Maintain day‑to‑day communication with teachers and school staff regarding assignments, expectations, and student needs.
• Coordinate routine academic documentation (homework packets, grade checks, school forms).
• Assist with school transitions including enrollment paperwork, withdrawals, and class schedule updates, under the direction of the Manager.

• Deliver engaging, structured learning activities during holidays, school breaks, and other non‑instructional periods.
• Facilitate enrichment experiences that support academic readiness, life skills, and youth interests.
• Collaborate with residential staff to ensure consistency and alignment with daily routines.

• Participate in team meetings to share youth progress and emerging needs.
• Work with residential staff to reinforce educational expectations and promote a supportive learning environment.
• Uphold ACH’s trauma‑informed care principles in all interactions.
• Support the Manager of Educational Services in program initiatives and special projects as needed.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.