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Client Success Associate
Job in
Fort Worth, Tarrant County, Texas, 76102, USA
Listed on 2026-01-15
Listing for:
Gaffa group
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Service Rep -
Business
Client Relationship Manager
Job Description & How to Apply Below
This range is provided by Gaffa group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range$45,000.00/yr - $60,000.00/yr
About Us
At Gaffa Group Inc
, we’re passionate about helping our clients succeed.
What You’ll Do
As a Client Success Associate, you’ll be the go-to contact for our clients—ensuring they have a smooth experience, get the most from our products or services, and stay excited about partnering with us.
Key responsibilities include:
- Building and maintaining strong, long-term relationships with clients.
- Serving as the main point of contact for client enquiries, support, and follow-ups.
- Assisting new clients through onboarding and training processes.
- Monitoring client accounts to ensure satisfaction and identify opportunities for growth.
- Gathering and analyzing feedback to improve client experience and internal processes.
- Collaborating with sales, marketing, and product teams to deliver seamless client experiences.
- Tracking client engagement and preparing regular reports on account health and performance.
If you’re passionate about helping clients succeed and thrive in a fast-paced environment, we’d love to hear from you!
Seniority level- Associate
- Full-time
- Customer Service
- Business Consulting and Services
Position Requirements
10+ Years
work experience
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