Director of Business and Community Engagement - Fort Worth, TX

Overview

BBB Heart of Texas is seeking a seasoned professional to serve as BBB’s senior market-facing leader in the Fort Worth region. This is a highly visible, director-level position requiring someone who can quickly establish credibility, high-level stakeholder relationships, and translate strategic connections into measurable organizational outcomes.

As a Director of Business & Community Engagement
, you are responsible for driving strategic business development, revenue growth, and community partnerships. This role focuses on cultivating high-value relationships, generating qualified opportunities, and advancing accreditation, sponsorship, and long-term engagement objectives while strengthening BBB’s media visibility, credibility, and impact within the community.

• Business Development & Revenue Support: Lead business development efforts in the Fort Worth market by identifying, cultivating, and advancing opportunities that support accreditation growth, sponsor ships, and strategic initiatives.
• Business Development & Revenue Support: Engage prospective businesses through relationship-based outreach, warm introductions, referrals, and community presence.
• Business Development & Revenue Support: Conduct high-level value conversations with business leaders to communicate the benefits of BBB Accreditation and partnership.
• Business Development & Revenue Support: Close select accreditation opportunities when appropriate and coordinate seamless handoff to Business Development Representatives.
• Business Development & Revenue Support: Maintain a working pipeline of active opportunities aligned with organizational goals.

• Development & Partnerships: Build and manage strategic relationships with chambers, economic development organizations, industry associations, nonprofits, and civic leaders.
• Development & Partnerships: Identify sponsor ships, partnerships, and collaborative programming opportunities that support revenue, visibility, and mission impact.
• Development & Partnerships: Work closely with the Development team to surface prospects for sponsor ships, events, and long-term partnerships.
• Development & Partnerships: Represent BBB in high-level stakeholder conversations where credibility, trust, and relationship depth are critical.

• Community Engagement & Brand Leadership: Serve as a senior BBB ambassador across the Fort Worth market through speaking engagements, networking events, business visits, and public appearances.
• Community Engagement & Brand Leadership: Maintain a visible presence at community events, industry forums, and leadership gatherings.
• Community Engagement & Brand Leadership: Support earned media efforts by identifying story opportunities, participating in interviews, and coordinating with the Communications team.
• Community Engagement & Brand Leadership: Serve as an on-camera spokesperson for the organization when needed.

• Internal Collaboration & Reporting: Provide consistent lead intelligence and market insights for Sales, Development, Communications, and Executive Leadership.
• Internal Collaboration & Reporting: Submit weekly activity and Impact reports outlining meetings, pipeline movement, partnerships, and outcomes.
• Internal Collaboration & Reporting: Collaborate cross-functionally to ensure alignment, transparency, and effective execution.

• Additional Duties: Support regional events, initiatives, and leadership priorities as assigned.
• Additional Duties: Assist with local investigations or business escalations as needed.
• Additional Duties: Uphold BBB’s mission, values, and standards in all interactions.
• Additional Duties: Commit to ongoing professional development and performance improvement.

Required Skills/Abilities:

• Proven ability to build relationships that lead to revenue, partnerships, or strong strategic outcomes.
• Strong business acumen and comfort navigating executive-level conversations.
• Excellent public speaking, presentation, and professional communication skills.
• Ability to influence outcomes without relying solely on transactional sales.
• Highly organized with the ability to manage a development pipeline…