Field Service Director - South

Join to apply for the Field Service Director - South Central role at CARFAX

Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company:
We help millions of consumers make more‑informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast‑paced environment.

The Field Service Director will be responsible for the development, training, and management of a remote Account Management team located in the South Central region. This team manages dealer accounts and drives revenue growth within existing dealer business. If you are a senior account management leader that takes pride in always being at the top of your game and would like to put that passion to work at a company of all‑stars, we would like to hear from you.

• Lead, Train, Develop and Recruit Regional Account Managers in your assigned territory
• Develop appropriate metrics to measure your team’s effectiveness in consumer and dealer usage, consumer branding, and dealer retention
• Work with clients and partners to provide new dealer product offerings
• Develop and train staff for increasing job responsibilities and productivity
• Collaborate with leaders across the business to identify strategies to achieve sales and account management goals and uncover new, high value opportunities

• 8+ years of experience managing a field‑based team
• Direct, field sales or account management experience required; automotive industry experience is a plus
• Experience establishing strong client partnerships
• Strong communication and polished presentation skills
• Excellent consulting and negotiation skills
• Goal oriented and results focused with the ability to work independently
• Enthusiastic, highly motivated individuals with a serious work ethic are required
• Excellent Microsoft Excel and proficient  skills
• Excellent planning and follow up skills

• Competitive compensation, benefits and generous time‑off policies
• 4‑Day summer work weeks and a winter holiday break
• 401(k)
• Annual bonus program
• For a comprehensive list of benefits, please visit our website:

• 10X Virginia Business Best Places to Work
• 9X Washingtonian Great Places to Work
• 10X Washington Post Top Workplace
• 3X St. Louis Post‑Dispatch Best Places to Work

S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company.

CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History‑Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry.

CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and  Shop, Buy, Service, Sell – Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.

CARFAX is an affirmative action/equal opportunity employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities.

We maintain a drug‑free workplace. We are a participant in E‑Verify.

CARFAX Canada is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

We’re committed to providing accommodations by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email

Director

Full‑time

Management and Manufacturing

Software Development