Executive Administrative Assistant

Job Description
:
We are seeking an enthusiastic, energetic, and highly organized Executive Administrative Assistant. This role serves as the first point of contact for arena visitors, executives, and VIP guests. The Executive Administrative Assistant will manage guest arrivals and handle general arena phone calls and emails.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.

• Serve as the first point of contact for all arena visitors entering through the North VIP entrance, greeting VIPs, guests, and vendors with professionalism.
• Verify that visitors are entered in the visitor management system, issue parking passes, and notify the employee that their guest has arrived.
• Escort visitors to meeting rooms or designated areas as necessary.
• Answer incoming calls on the main line, route calls, and respond to guest inquiries in a courteous and professional manner.
• Monitor, manage, and respond to several designated inboxes such as Accessibility, Information, VIP Reception, and Lost and Found.
• Always uphold confidentiality and discretion, especially when dealing with VIP guest information.
• Oversee and facilitate the retrieval of lost and found items in accordance with company policy.
• Assist the Operations Executive Assistant with various tasks as required, such as preparing budget worksheets, responding to guests inquires, maintaining office supplies, and other duties as needed.