Operations Support,Administrative/Clerical Job Fort Worth area,Texas USA,Administrative/Clerical

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Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st Shift (United States of America)

Please review the following job description:

The incumbent is responsible for providing administrative support for the Operations department to ensure that all clerical and administrative processes including, scanning, faxing, typing, and data entry, are handled within established service levels and all records are accurately maintained.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Prepare incoming payments for posting, scanning, and deposit.

Prepare correspondence and daily reports, including the bank remote capture report.

Receive and sort incoming mail and facsimile transmissions in support of various departments.

Prepare documents for indexing, scan documents into electronic filing systems, and verify policy numbers and policyholder names.

Retrieve, copy, communicate, and distribute daily reports, including bank remote capture report and agent monthly statement balance spreadsheet. Verify, calculate, and process policy refunds with a credit balance. Enter refund check data in the system.

Process adjustments, transfer funds, process write-offs, stop payments, and maintain accounting transactions. Provide notations on accounts as required.

Process refunds or account adjustments and make notes on accounts regarding same. Conduct research to locate misapplied payments. Process cash posting and incomplete payment acceptance reports.

Assist with switchboard operation and general reception desk duties.

Assist the Underwriting department with the processing of cancellation requests and policy reinstatements.

QUALIFICATIONS

Required Qualifications:

One year of related, applicable experience or training

High school diploma or general education degree (GED) equivalent

May require license or certifications dependent on duties performed

General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance;

tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

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Operations Support, Administrative​/Clerical

Operations Support, Administrative/Clerical