Portfolio Support Specialist

Apply for the Portfolio Support Specialist role at First Command Financial Services, Inc.

First Command was founded in 1958 by a retired military officer who was passionate about helping service members and their families strengthen their financial security. The company is seeking an administrative assistant who shares this passion for our mission. The Enterprise Project Management Office and the Enterprise Portfolio Governance Office need support for the organization and operational performance of personnel within these two functions.

This role focuses on enhancing the quality of delivery from the Enterprise Project and Program Managers, as well as the Portfolio team, by coordinating governance-driven meetings, maintaining enterprise-facing media, and organizing working sessions and calendars. Your ability to bring structure, clarity, and discipline will help shape First Command’s ongoing transformation and innovation efforts.

• Schedule, coordinate, and track outcomes from key gate reviews and meetings.
• Handle all aspects of meeting planning, including coordinating schedules, arranging teleconference calls, preparing agendas, and presentation materials.
• Onboard new employees, including equipment and systems access requests.
• Manage calendars and deconflict schedules for department leaders.
• Support meeting preparation and close-out as requested.
• Develop and maintain PowerPoint presentations, Excel spreadsheets, Mural boards, and other artifacts as needed.
• Partner with the Enterprise to create and maintain internal websites, communications, and artifacts.
• Provide administrative support to functional leadership.
• Support a culture of continuous learning by sharing lessons learned, participating in team development, and suggesting or implementing improvements to ways of working.
• Distribute daily mail and arrange for Fed Ex mail-outs and place departmental supply orders.
• Make travel arrangements for conferences.
• Prepare Accounts Payable, reimbursement forms, and Request for Absence.
• Participate in and support the organization and planning of departmental gatherings and events.

Ability to thrive in fast-paced environments.

• Tolerance of ambiguity.
• Self-starter and problem solver.

• High school graduate (Bachelor’s degree preferred).

• 5+ years of experience in administrative support, functional coordination, or project coordination.
• Demonstrated competence with Microsoft Office.

• Strong writing and communication abilities with prior administrative support experience.
• Excellent Microsoft Office Suite proficiency (Word, Excel, Outlook, PowerPoint, Access).
• Excellent judgment, integrity, time management, organization, interpersonal and problem-solving skills, and logistics aptitude.
• Ability to take initiative, work independently with little supervision, and handle multiple assignments simultaneously.
• Understanding of the military market preferred.
• Project management executive support preferred.
• Financial services industry experience is a plus.

Seniority level:
Mid-Senior level

Employment type:

Full-time

Job function:
Other

Location:

Fort Worth, TX