Administrator, Customer Service Rep, Retail

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Are you a motivated and process focussed individual with an eye for detail wanting to bring your skills to a global, difference‑making company? You’ve come to the right place.

We have an amazing opportunity to join our brand new store opening in Fort William in March 2026. As we are aiming to fill this position prior to store opening the training will take place at our Oban store, you will need to be able to commute to Oban store for initial training but there will be accommodations made in terms of start and finish times and travel subsistence.

As long as you’re ready to learn, bring your enthusiasm and champion a customer‑first mindset, you can make a difference as an Administrator at Specsavers Fort William. Alongside your hard work supporting our customers and colleagues, we’ll support you to grow your skills further than you thought possible.

You’ll find our Fort William store conveniently located  store is easy to reach by public transport, and for those driving, there’s plenty of parking available. Inside, you’ll discover a modern, well‑equipped environment designed to deliver the best possible experience for both customers and colleagues.

You’ll be joining a supportive team who are passionate about delivering exceptional care. We work closely together and pride ourselves on creating a welcoming and collaborative environment.

• Up to £12.41 an hour (dependent on experience)
• Full time hours Monday to Saturday
• We will auto‑enrol you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

• Answering and making phone calls
• Answering and sending correspondence in different mediums
• Data entry
• Scanning and filing
• Liaising with different teams/departments and authorities
• You will also be trained in aspects of the Optical Assistant role (shop floor based)

• Great ambition
• Experience in Optics desirable, but not essential
• Commercially minded
• Experience in a fast paced admin based environment
• Customer service champion
• Eye for detail and positive attitude
• Be flexible and adaptable
• Passionate people person

• Entry level

• Full‑time

• Administrative, Other, and Customer Service

• Retail