Multi-Site Practice Manager

Overview

We are excited to be recruiting for a full‑time Multi‑Site Practice Manager to join our team to work across M&S Dental Care in Fort William and Glencoe Dental Centre.

This is an excellent opportunity for a motivated leader to take ownership of well‑regarded practices. You’ll play a key role in driving the continued success of the practices, supporting a skilled clinical team, and ensuring an exceptional experience for both patients and staff.

You will be responsible for overseeing the day‑to‑day activities of the practices and ensuring the delivery of excellent patient experience. You will play an important role in the operational management of Practice Performance, Health & Safety, and budgetary controls in line with our goals and values.

• Maximising the practice appointment book to effectively manage Associates’ time with patients
• Delivering practice budget and associated key performance indicators (KPIs) and overall practice profitability
• Taking a proactive approach to patient feedback and acting upon suggestions for improvement
• Maintaining practice cleanliness standards and managing internal cleaning rotas
• Ensuring efficient management and timely replenishment of stock
• Ensuring that all cross‑infection procedures are carried out in compliance with Cross infection, Decontamination and Health & Safety procedures
• Communicating effectively with practice team members to promote a supportive working culture
• Supporting individual performance by regular one‑to‑ones and providing training and support to colleagues when required

• Relevant experience in a general practice environment, and GDC registration is preferred, but not essential
• Experience working in a people‑management role is preferable
• Willing to demonstrate the highest levels of patient care
• The ability to work on own initiative as well as part of a team
• Enthusiastic, with an appetite to learn and develop new skills
• Demonstrable skills in the use of Microsoft Office packages (particularly Excel) would be advantageous

• Competitive pay scale
• Career progression opportunities within the group
• Referral bonus
• Company paid GDC fee
• Professional Development access to online training and educational assistance
• Wellbeing initiatives
• Cycle to work scheme
• Employee Assistance Programme
• Enhanced family friendly policies
• You Days – a day off for moving house or getting married
• Birthday day off
• Service holidays
• Discounted dental treatments
• Optical care
• M&S Dental Care and Glencoe Dental Centre part of Clyde Munro Group

Here at Clyde Munro, we celebrate the individuality and personality of each practice while providing the benefits, perks, support, and structure of working within a wider group. Although each practice has its own unique culture and working environment, we all work together towards the same goal of providing the best patient care.

We have ambitious plans for growth not only for our business, but also for the people within the Clyde Munro family. We are extremely passionate about developing our staff and pride ourselves on our commitment to support career progression within the group.