Expedite Account Manager - Fort Wayne, IN; 2nd Shift

Expedite Account Manager - Fort Wayne, IN (2nd Shift)

Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES
, then we want you on our Circle Logistics Team!

We believe in working hard and playing hard here refore we provide a competitive pay package & benefits to our team members. All so you can perform at the highest level, prosper and enjoy life. Every day you come into work you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.

Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers:
No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry‑leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation. Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.

As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN!

• Bid and book Expedite customer loads
• Call and book carriers to cover Expedite customer loads
• Contact Carriers and ensure they deliver time sensitive freight on time
• Match customer demand with quotes for their freight‑related inquiries
• Build strategies that will result in increased sales and stronger partnerships
• Enter new load orders into our proprietary web‑based software
• Ensure all details of shipments are properly notated in each load
• Communicate daily with shippers and receivers to schedule pick up and delivery appointments
• Maintain and collect proper paperwork for each shipment
• Resolve billing discrepancies with a customer or internal billing team
• Initiate “check calls” to track and trace drivers on all pickups and deliveries
• Assist with converting drivers to MacroPoint tracking
• Manage any issues that come up in the normal operation of freight movement
• Escalate freight‑related issues to the appropriate teams

• Excellent written and verbal communication skills
• Ability to thrive in a fast‑paced working environment and multitask
• Superb time management and organizational skills
• Extraordinary attention to detail and teamwork skills
• Excellent problem‑solving and time management skills

Willingness to be available after hours and weekends if needed

• Call center experience preferred
• Freight brokerage experience is a bonus
• Experience in an office setting with proficiency in various aspects of customer service

• 40 hours per week
• 5:00 PM - 2:00 AM
• On‑site training and career development
• Paid holidays and paid time off
• Insurance benefits, including but not limited to: health, vision, dental, life, and disability
• 401(k) Plan

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

• Entry level

• Full‑time

• Sales and Business Development

• Transportation, Logistics, Supply Chain and Storage