Senior Product Manager; Data Agentic and GenAI

Senior Product Manager (Data Agentic and GenAI)

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

Do you have a genius‑level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times.

We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!

• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On‑demand pay options:
  Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

We’re looking for an Senior Product Manager (Data Agentic and GenAI) who blends strategy with hands‑on execution. You’ll define and deliver AI‑driven workflows that go beyond prototypes — building production‑ready, autonomous systems that enhance decision‑making and efficiency across our enterprise.

• As a Product manager Define and manage the roadmap for agentic and generative AI workflows, aligned to Parts Town’s digital and data strategy.
• Identify and prioritize use cases where intelligent agents can improve operational efficiency, cost, and customer experience.
• Translate business challenges into actionable automation opportunities with measurable outcomes.

• Design, develop, and deploy agentic workflows and GenAI solutions using workflow orchestration and AI platforms (e.g., n8n, Mind Studio , GCP Vertex AI, or equivalent).
• Combine reasoning (LLMs), retrieval (RAG), and action (API execution) into integrated, scalable workflows.
• Deliver production‑grade solutions that are secure, monitored, and reliable — not just proof‑of‑concepts.
• Integrate AI‑driven capabilities across key platforms including ERPs (such as SAP RISE), CRM, WMS, and eCommerce systems.

• Partner with Data Engineering, Platform, and Product teams to ensure solutions align with enterprise architecture, integration standards, and governance.
• Work closely with MLOps teams to deploy and monitor AI workflows in production.
• Collaborate with business stakeholders to validate impact and drive adoption across teams.

• Participate in the Data Council to ensure use cases align with enterprise data strategy, governance, and compliance.
• Inform and advise the Executive AI Council on agentic workflow priorities, results, and emerging opportunities.
• Ensure adherence to Parts Town’s AI governance, privacy, and data security standards, including transparency and responsible use of GenAI.

• Define success metrics (e.g., time saved, accuracy, SLA improvement, ROI) for all deployed workflows.
• Analyze performance data and user feedback to optimize and expand AI capabilities.
• Build reusable components, templates, and orchestration patterns for future scaling.
• Explore emerging frameworks for agentic AI (e.g., Lang Chain , CrewAI , Microsoft Autogen ) and evaluate applicability for enterprise use.
• Evangelize AI and automation best practices across teams, enabling broader adoption and capability building.
• Stay current with industry trends in GenAI, orchestration, and applied AI technologies.

• You have 5+ years of experience in…