Community Development Specialist - Bilingual; Spanish

At Mid West America you’re more than just an employee, you’re part of a mission-driven team committed to making a real difference in the lives of others. We believe in the power of people helping people, and that every unique background, voice, and perspective makes us stronger.

Here, you’ll find a workplace rooted in community, inclusion, and equity, where you’re encouraged to bring your whole self to work and grow with purpose. We serve every member with compassion and respect, no matter their financial journey.

So bring your passion. Share your ideas. Be part of something meaningful.

Find your place. Build your future. Make an impact, right where it matters most

The Community Development Specialist – Bilingual helps bring Mid West America Federal Credit Union’s mission to life by connecting individuals and families with the financial tools, education, and support they need to thrive. This position focuses on reaching diverse and underserved communities through meaningful outreach, culturally relevant financial education, and strong community partnerships.

Fluency in both English and Spanish is required, along with a genuine commitment to empowering low and moderate-income populations and strengthening the financial well‑being of the communities we serve.

High school diploma or equivalent required; associate’s degree in business management, community development, public administration, or related field preferred. One (1) to two years of relevant experience is preferred. Proficient in using a database system and computer applications (Microsoft Office Suite, Word, Excel, Outlook), including their advanced features for document creation, data analysis, and communication. Understanding of banking principles and functions is preferred.

Familiarity with credit union practices is preferred. Must have reliable transportation.

• Conduct outreach to underserved populations and community organizations to raise awareness of credit union products, services, and resources.
• Represent Mid West America at community events, workshops, and forums to strengthen visibility and relationships.
• Build and expand partnerships with nonprofits, local businesses, schools, faith‑based organizations, and government agencies.
• Coordinate events by managing material requests, maintaining accurate attendance records, and preparing required reports to ensure smooth execution and accountability.
• Work occasional evenings and weekends by attending or managing community/partner events.
• Serve as a liaison to community‑based advisory councils, providing insight, guidance, and product knowledge to support informed discussions and decision‑making.

• Develop and deliver financial literacy workshops and presentations in both English and Spanish on topics such as budgeting, saving, home ownership, and small business development.
• Provide one‑on‑one financial guidance, referring members to branch staff for accounts, loans, or other financial products.
• Serve as a trusted resource, offering culturally sensitive communication and support.

• Collaborate with leadership to identify community needs and design new programs or services aligned with Community Development goals.
• Track outreach activities and prepare reports to measure program outcomes and compliance.
• Support internal teams with insights from community engagement to improve products and services.

• Act as the primary point of contact for bilingual clients, ensuring clear, respectful, and culturally appropriate communication.
• Work closely with internal departments (lending, compliance, operations) to support member needs.
• Assess client situations to provide solutions while balancing member needs with organizational risk management.

The Community Development Specialist Bilingual must demonstrate strong written and verbal communication skills and effectively handle multiple tasks simultaneously. Must possess strong attention to detail…