Service Technician

Service Technician - Devex Consulting BV

Location:

Fort Wayne, IN

The primary function of the Service Technician is to diagnose and complete repairs on heavy and medium duty trucks, including inspections, diagnosis, maintenance, installation, and repair of components and engine systems on heavy, medium duty trucks, large construction vehicles, buses, and tractor trailers.

• Perform recommended routine maintenance procedures.
• Perform diagnostic tests for issues, failures, and performance.
• Determine a course of action for damaged parts and systems.
• Routinely use computerized equipment and specialized tooling.
• Complete assigned repairs and tasks in a timely and safe manner.
• Accurately record time, cause and correction on Repair Orders.
• Test components that may require driving trucks before and after repairs.
• Participate and complete technical training and professional development.
• Other duties as assigned.

• Continuous Learning – Taking initiative to regularly learn new concepts, technologies and/or methods.
• Decision Making – Analyzing all aspects of a situation to make consistently sound and timely decisions.
• Resiliency – Quickly recovering from adversity.
• Teamwork – Cooperating with others to meet objectives.
• Customer Focus – Anticipating, meeting and/or exceeding customer needs, wants and expectations.
• Self Starting – Demonstrating initiative and willingness to begin working.
• Time and Priority Management – Prioritizing and completing tasks in order to deliver desired outcomes within allotted time frames.

• Knowledge of basic computer skills and repair order processing software.
• Certificates, licenses, registrations.
• Valid driver’s license and the ability to operate motor vehicles; maintaining a safe driving record.
• A current Commercial Driver’s License is preferred but not required.
• Working hours:
  
  Heavy‑duty diesel technicians may work varying shifts, including evenings, weekends, and potentially on‑call or emergency repair shifts.

• Interaction – Frequent communication and engagement with others.
• People‑Oriented – Building rapport with a wide range of individuals.
• Customer‑Oriented – Identification and fulfillment of customer expectations.
• Versatile – Adapting to various situations with ease.
• Frequent Change – Rapid shifts between tasks.
• Urgency – Decisiveness, quick response, and fast action.
• Persistence – Finishing tasks despite challenges or resistance.
• Following Policy – Adhering to rules, regulations, or existing methods.
• Consistent – Predictable performance in repetitive situations.

• Mobility – Moving around the workshop or service area, walking, standing, bending, climbing ladders, working in confined spaces.
• Vision – Good eyesight and visual acuity for inspection and troubleshooting.
• Hearing – Good hearing to diagnose engine sounds and communicate.
• Manual dexterity – High level of manual dexterity for handling tools and equipment.
• Lifting – Ability to lift 60–150 lbs. unassisted, following proper lifting techniques.

• Health and Wellness Benefits.
• Medical Insurance.
• Dental Insurance.
• Vision Insurance.
• Supplemental Products such as Short‑Term, Long‑Term Disability.

• Our 401(k) program includes a company match.
• Retirement Planning Assistance.
• Financial Guidance and Education.

• Full‑time employees enjoy paid holidays and personal time.
• Vacation based on length of service.

• Life Insurance, Hospital Stay, Critical Illness, and other products.
• Bereavement Services and Employment Assistance Program.
• Mental Health Resources readily accessible without stigma.

Paid Training and Tools Assistance to do the job right.

Palmer Trucks is a family‑owned company with nearly 60 years of success, serving Ohio, Indiana, Kentucky and Illinois. We provide comprehensive trucks and services, with a team of more than 700 individuals.

This position has an immediate opening start date. All contacts are confidential. Palmer Trucks is committed to providing reasonable accommodations to individuals with disabilities. Please contact  for accommodations.

Palmer Trucks is an Equal Opportunity Employer. All Applicants are considered for employment without regard to race, color, national origin, religion, sex (including pregnancy), age (40 or older), disability, veteran status, or any other legally protected status.