Client Solutions Specialist

At Leading Edge, we streamline the complexities of secure credit card processing through cutting-edge technology, including EMV®-compliant tokenization. Seamlessly integrating with a wide array of software and point-of-sale services, we ensure your business stays ahead in the evolving marketplace.

Discover Leading Edge Payments, your premier independent sales organization equipped with multiple platforms to cater to all card payment needs. Specializing in retail, B2B, online, and mobile payments, our seasoned team boasts over 65 years of industry expertise and serves clients across 48 states.

Benefit from our comprehensive suite of services, including cost-effective solutions tailored to your business. Our in-house customer service team is dedicated to delivering technology-driven answers that prioritize security and compliance, all at the most competitive rates available. Entrust us with cost analysis, setup, security, and compliance, allowing you to concentrate on your core business objectives.

We re looking for an energetic individual with service experience and technical knowledge. Ideal candidate will be the go-to resource for local and national businesses and become a key source of knowledge on merchant technology, as well as the merchant services industry.

A great opportunity for the right individual to join a fun and fast paced work environment. If you are passionate about helping people, problem solving, and technology we want to talk to you. The right candidate possesses strong professional communication skills, embraces responsibility and accountability, earns trust with ease, and exhibits a proactive attitude with a desire to learn. The position is a full-time, on-site role for a Client Solutions Specialist located in Fort Wayne, IN.

Daily tasks include handling customer inquiries, providing solutions to client issues, supporting sales efforts, collaborating with the internal team, and maintaining accurate records in the Customer Relationship Management (CRM) system.

• Strong skills in Customer Satisfaction and Customer Relationship Management (CRM)
• Ability to work independently and within a team
• Strong problem-solving and analytical skills
• Proficiency with learning relevant software and technology
• High School degree or equivalent
• Post Secondary degree in Business, Technology , or related field experience is a plus
• Ability to lift 30+ lbs
• Valid Drivers License
• Pay $34-$41K + Bonus Pay
• Bonus program eligibility in 90 days
• Enjoyable work environment with a close hardworking team
• Ample internal support and ongoing training
• Local Gym membership
• Free cell phone with company plan available
• 401K with company matching

Please feel free to include cover letter with your interests , experience, or any information you feel is relevant in helping you stand out to the recruiting team.