Retail Sales Associate

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Description

The Retail Sales Associate is responsible for enhancing the customer experience and driving profitable sales by providing proactive consultative sales assistance and support. The role includes achieving department standards and goals, and maintaining a clean, in-stock, orderly, and well-merchandised sales floor. Candidates must have availability for day, evening, and weekend shifts for full-time roles. Flexible scheduling options are available for part-time positions.

Responsibilities include:

• Identifying customer needs and offering appropriate solutions using approved selling practices.
• Consistently meeting or exceeding performance standards.
• Understanding website navigation and leveraging technology to enhance the customer experience, especially when products are not available in-store.
• Maintaining knowledge of merchandise, features, benefits, and delivery or service options.
• Processing transactions accurately using the Point of Sale system, including sales, returns, and exchanges.
• Completing required training and participating in ongoing learning opportunities.
• Collaborating with team members to provide excellent customer service, including locating merchandise and assisting with inquiries.
• Performing other duties as assigned.

American Freight is an equal opportunity employer committed to diversity and inclusion and does not discriminate based on race, color, religion, gender, age, disability, or other protected characteristics.

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Sales and Business Development
• Industry: Furniture and Home Furnishings Manufacturing

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